delete a program that is slowing down all my business contacts?
I allowed a download but have no idea what it was so now I can't get rid of it. It dealt with popups, I believe. It is slowing down all my banking, and other business websites. Grrrrrrrrrrr!!! Deloris
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Never download anything unless you know what it is and does. And only download from reputable websites.
If you are not sure of something, do a web search.
Let's make sure your system is clean.
You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no
Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.