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I've lost my saved passwords

  • 3 trả lời
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  • Trả lời mới nhất được viết bởi FredMcD

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Hi

My files got corrupted on yesterday update . I have the same issue. but i could not find the old version of logins.json file.

There is a file logins.json.corrupt instead of logins.json

corrupt file is about 348KB.

this has never happened till now i never thought this could happen ... aren't passwords saved back on firefoxes secure servers ? i signed back to my profile everything is intact excepts my passwords .. this is a nightmare

i have searched all over Firefox didn't find a proper solution .. most of the answers are outdated (2015) .. the restoring previous versions isn't an option (ugh why didn't i backup regularly "smack on my face")

Is there any way to get login details from the corrupt file ? (tired reading using notepad and json readers its a bust)

Also used Scratchpad on firefox getting this error "illegal character"

please provide solutions thank you

All Replies (3)

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Try https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile and/or https://support.mozilla.org/en-US/kb/reset-preferences-fix-problems

I notice some issues with your Video Card. Please reinstall or update drivers for AMD Radeon R9 200 Series https://support.amd.com/en-us/download

Please let us know if this solved your issue or if need further assistance.

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You can try to check the logins.json file to see if there is anything unusual in the file.

You can do that in the Firefox Scratchpad.

You can check whether the "Pretty Print" button works in case the file is still valid JSON code, but you can't edit the file when formatted that way because "Pretty Print" gives single quotes instead of the double quotes that were there originally.

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In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.