Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

I can't sign in and Firefox/Mozilla can't reach me with an email???

  • 2 trả lời
  • 12 gặp vấn đề này
  • 5 lượt xem
  • Trả lời mới nhất được viết bởi carol.allan

more options

It seems that my user name (wmbp92583@gmail.com) is being accepted but by password (A48bR#9082) is not being accepted. My username (wmbp92583@gmail.com) is not a valid email any longer.

If that is the problem, please change the email (wmbp92583@gmail.com) to (carol581114@icloud.com).

(carol581114@icloud.com) is a valid email.

It seems that my user name (wmbp92583@gmail.com) is being accepted but by password (A48bR#9082) is not being accepted. My username (wmbp92583@gmail.com) is not a valid email any longer. If that is the problem, please change the email (wmbp92583@gmail.com) to (carol581114@icloud.com). (carol581114@icloud.com) is a valid email.

Giải pháp được chọn

If you are talking about a Firefox Account for Sync or other services, you need to create a new account with that new email address. With a Firefox Account the email address is the primary identifier and the system is setup where that can't changed, currently. Some mention changing the "system" recently, but no firm information as to if or when that might happen.

Đọc câu trả lời này trong ngữ cảnh 👍 4

Tất cả các câu trả lời (2)

more options

Giải pháp được chọn

If you are talking about a Firefox Account for Sync or other services, you need to create a new account with that new email address. With a Firefox Account the email address is the primary identifier and the system is setup where that can't changed, currently. Some mention changing the "system" recently, but no firm information as to if or when that might happen.

more options

I have the problem solved. I am using a different username and a different password than I mentioned in my post (Carol Allan).

Actually, I would not have posted such "private" information if I knew it was going to be there for everyone to see. Because of the fact that the posting is public information, I will not be using either the username or password in any of my login information. The username and password have been "retired" and "trashed."

Thank-you, "the-edmeister-3," for your contribution to solving the problem.