where are my bookmarks and bookmark folders?
i only use firefox browser and update as prompted. I turned the browser on today, and was queried if I would be importing bookmarks from other browsers..... my answer is no, i use no other browsers. there was a notice of how firefox is now faster and better. I said mmmm hmmm. i then noticed missing bookmark folders and icons of some of my add ons were missing. the menu at the top was also missing. i turned it on i then checked my for my book marks.....all were missing i tried the restore book mark procedures mentioned in the help/ support forum page, but was not able to find any of the bookmark backups where the instruction stated they would be
i hope you are having a nice wonderful day. are you able to suggest or provide instruction on how to recover from what seems to be an unasked for firefox download or update?
I have not added any other software programs lately that may be in conflict with the firefox browser.
I have also check for maladies using the Advance System Care 9 program THANK YOU FOR YOUR ATTENTION TO THIS MATTER
edited email from public and spam/search bots as nobody here does support by email.
Được chỉnh sửa bởi James vào
Tất cả các câu trả lời (1)
It sounds like two issues.
1) Firefox was reset, resetting Firefox to default settings. 2) Firefox does not remember it has been run before.
1) Look on your desktop. Do you see a folder called; Old Firefox?
https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
2) https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save
Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.