Firefox crashes
Firefox is crashing at startup even in safe mode. I had to remove various viruses with Ad-Aware, AVG, and Malwarebytes. After that, After that, Firefox continually crashes at startup. Also, When trying to install Chrome, an internet connection cannot be made. I am running Windows 10 Pro and Windows Edge connects to internet with no problems.
Crash ID: bp-29d38ef4-362a-4c69-989d-0deb22151228
Report Contents:
AvailablePageFile: 5860126720 AvailablePhysicalMemory: 1761660928 AvailableVirtualMemory: 4070363136 BlockedDllList: BreakpadReserveAddress: 49545216 BreakpadReserveSize: 67108864 BuildID: 20160604131506 CrashTime: 1465698284 Email: InstallTime: 1465691207 MozCrashReason: MOZ_CRASH() ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 1250 StartupTime: 1465698284 SystemMemoryUsePercentage: 57 Throttleable: 1 TotalPageFile: 8480088064 TotalPhysicalMemory: 4185120768 TotalVirtualMemory: 4294836224 URL: UptimeTS: 5.3372314 Vendor: Mozilla Version: 47.0
This report also contains technical information about the state of the application when it crashed.
Tất cả các câu trả lời (2)
Product Firefox Version 41.0.2 Build ID 20151014143721 Release Channel release OS Windows 7 OS Version 6.1.7601 Service Pack 1
Signature nsAString_internal::Assign | mozilla::TrackInfo::TrackInfo
igdumd32.dll = Intel Graphics Accelerator Drivers for Windows
msmpeg2vdec.dll = Microsoft DTV-DVD Video Decoder
You are using a very old version of Firefox https://support.mozilla.org/en-US/kb/update-firefox-latest-version
Perform a System File Check to fix corrupted system files Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 Win XP: https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/system_file_checker.mspx?mfr=true
See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
Just a minute, that report was submitted; Date Processed 2015-12-28
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