Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Firefox 42.0 screen is jumping

  • 2 trả lời
  • 1 gặp vấn đề này
  • 4 lượt xem
  • Trả lời mới nhất được viết bởi cor-el

more options

when I open Firefox 42.0 into a web browser, every time I move the mouse across the screen, the screen jumps. Could you please help me resolve this issue.

when I open Firefox 42.0 into a web browser, every time I move the mouse across the screen, the screen jumps. Could you please help me resolve this issue.

Tất cả các câu trả lời (2)

more options

Hello,

Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You will need to restart Firefox for this to take effect so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  1. Click the menu button New Fx Menu and select Options on Windows or Preferences on Mac or Linux.
  2. Select the Advanced panel and then the General tab.
  3. Uncheck Use hardware acceleration when available.
  4. Restart Firefox and see if the problems persist.

Did this fix your problems? Please report back to us!

If the problem is resolved, you should check for updates for your graphics driver by following the steps mentioned in these Knowledge base articles:

Thank you.

more options

Make sure that you do not run Firefox in Full Screen mode (press F11 or Fn + F11 to toggle; Mac: Command+Shift+F).

When you are in Full Screen mode, hover the mouse to the top of the screen to make the Navigation Toolbar and Tab bar appear. You can use one of these to leave Full Screen mode:

  • click the Maximize button (top right corner of the Navigation Toolbar) to leave Full Screen mode
  • click the Full Screen button in the "3-bar" menu button drop-down list
  • right-click empty space on a toolbar and choose "Exit Full Screen Mode"
  • press the F11 key