Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

log jam - can't use browser

  • 2 trả lời
  • 1 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi cor-el

more options

tried to report error - unable to - secure connection failed - is the problem - my wifi on my phone works but I'd like to notify Firefox from my laptop so that any patches that become available are directed to my laptop not my phone

tried to report error - unable to - secure connection failed - is the problem - my wifi on my phone works but I'd like to notify Firefox from my laptop so that any patches that become available are directed to my laptop not my phone

Tất cả các câu trả lời (2)

more options

What is your computer system and Firefox? Does it have another browser? Is that one working?

Some programs can "phone home" to check for updates. Are these still able to call home?

The problem could be your protection programs, firewall, the modem . . . . . .

more options

Is that a problem with accessing websites or with accessing your internet modem?

If you can't inspect the certificate via "I Understand the Risks" then try this:

Open the "Add Security Exception" window by pasting this chrome URL in the Firefox location/address bar and check the certificate:

  • chrome://pippki/content/exceptionDialog.xul

In the location field of this window type or paste the URL of the website.

  • retrieve the certificate via the "Get certificate" button
  • click the "View..." button to inspect the certificate in the Certificate Viewer

You can inspect details like the issuer and the certificate chain in the Details tab of the Certificate Viewer. Check who is the issuer of the certificate. If necessary then you can attach a screenshot that shows the certificate viewer.