Product Firefox Version 41.0.1

Release Channel release OS Windows NT OS Version 6.1.7601 Service Pack 1

Related Bugs 1205987 REOPENED --- startup crash in PR_Read | GetStatusFileContents<T> with freecorder app

Remove freecorder from your system.

not sure what freecorder is? is that an addon to firefox? I have video replay capture installed... and camstudio recorder.

I've had those for years, and firefox for years.. why suddenly doesn't it work? can you clarify what i'm to remove?

If you click through to the crash report and click the "Modules" tab, you'll see that the first on the list is "FLVSrvLib.dll". That module installs with various Applian Technologies programs including Freecorder and Replay Media Catcher.

This crash is closely associated with having BOTH the Applian software AND Norton security software. Since presumably you don't want to switch away from Norton, you can remove or deactivate the Applian software as follows:

(1) Uninstall & reboot

If you have either of those programs and it isn't essential, try uninstalling it and then restarting Windows to ensure that none of its components are left running.

Will Firefox start normally after that?

(2) Prevent auto-startup

If you prefer not to uninstall the program, a few other users said using the msconfig program to prevent FlvSrvc.exe from running at startup bypassed the problem.

See: http://windows.microsoft.com/en-us/windows/using-system-configuration

You still may need to reboot to unload the software from your current Windows session.

Success?