Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Chủ đề này đã đóng và được lưu lại. Vui lòng hỏi một câu hỏi mới nếu bạn cần giúp đỡ.

Pop up dialogue box on Flyfrontier.com was TRUNCATED @ bottom, had to go to CHROME to complete check-in at Airline.

  • 4 trả lời
  • 2 gặp vấn đề này
  • 3 lượt xem
  • Trả lời mới nhất được viết bởi MarjaE

more options

Using up to date Firefox v 39.0: During check-in at Flyfrontier.com, when one comes to the seat selection section and does not choose a seat but to a random assignment by clicking continue, a pop up dialogue box comes up to confirm that one does not wish to pay for a selected seat. The BOTTOM of the dialogue box is TRUNCATED where the choice to continue without a seat selection is. Therefore, I could not complete the check-in for my flight. HOWEVER, by switching to the CHROME browser, the "truncation" problem was not there and I was able to complete my flight check-in. Calling the airline, their "IT department" confirmed that it was the Firefox browser that was the problem. So Mozilla, please fix the problem or I'll have to switch to CHROME.

Using up to date Firefox v 39.0: During check-in at Flyfrontier.com, when one comes to the seat selection section and does not choose a seat but to a random assignment by clicking continue, a pop up dialogue box comes up to confirm that one does not wish to pay for a selected seat. The BOTTOM of the dialogue box is TRUNCATED where the choice to continue without a seat selection is. Therefore, I could not complete the check-in for my flight. HOWEVER, by switching to the CHROME browser, the "truncation" problem was not there and I was able to complete my flight check-in. Calling the airline, their "IT department" confirmed that it was the Firefox browser that was the problem. So Mozilla, please fix the problem or I'll have to switch to CHROME.

Giải pháp được chọn

Occasionally you may come across a site that is too wide or too tall for Firefox. In those cases, try reducing the zoom on the page.

To reduce zoom, you can use any of these:

  • hold down the Ctrl key and tap the - key one or twice
  • on the graphical menu accessed by the "3-bar" menu button, use the - button in the row with - | 100% | +
  • hold down the Ctrl key and move the mouse scroll wheel toward you a click or two

If it doesn't work immedately, try canceling/escaping the mispositioned dialog and see whether it moves up to the new "center" the next time you open it.

Đọc câu trả lời này trong ngữ cảnh 👍 1

Tất cả các câu trả lời (4)

more options

HI Nernst, I am sorry to hear that a compatibility issue between Firefox and the website style created that kind of experience when checking into a flight.

However in order to troubleshoot this, some help will be needed for the website developer. If you have the url we can open up a ticket in webcompat.com

more options

Giải pháp được chọn

Occasionally you may come across a site that is too wide or too tall for Firefox. In those cases, try reducing the zoom on the page.

To reduce zoom, you can use any of these:

  • hold down the Ctrl key and tap the - key one or twice
  • on the graphical menu accessed by the "3-bar" menu button, use the - button in the row with - | 100% | +
  • hold down the Ctrl key and move the mouse scroll wheel toward you a click or two

If it doesn't work immedately, try canceling/escaping the mispositioned dialog and see whether it moves up to the new "center" the next time you open it.

Được chỉnh sửa bởi jscher2000 - Support Volunteer vào

more options

Dear Mr. Scher,

Your guidance has led me to an easier solution: If one goes to the "Menu Button" , the +/- Zoom allows you to zoom out which eliminates the truncation of the dialogue box.

Thank You again for your insight.

Nernst

more options

I don't use Zoom, because of similar trouble, but I have to use minimum font sizes. Some of Firefox's own preferences get truncated. I shouldn't have to disable my minimum font sizes to fix other preferences.