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Firefox crashes

  • 4 trả lời
  • 3 gặp vấn đề này
  • 4 lượt xem
  • Trả lời mới nhất được viết bởi windjamer65767

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It crash out of no where just up and say stop working or shock wave has crashed i tried in safe mode and it doing it still. Here is the crash Id

Crash ID: bp-b67930ef-a0e4-47a7-90ab-4e7a32150628

It crash out of no where just up and say stop working or shock wave has crashed i tried in safe mode and it doing it still. Here is the crash Id Crash ID: bp-b67930ef-a0e4-47a7-90ab-4e7a32150628

Tất cả các câu trả lời (4)

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Thank you for the crash report ID. It definitely was the Flash plugin crashing, but Firefox didn't capture enough information to say whether this is a problem with some command in the Flash media, a graphics issue, or something else.

Do you encounter this randomly or does it tend to occur on a particular site?


This is some standard guidance that addresses the most common issues with the Flash Player plugin. I'm sure you've seen some of it before, but just in case:

(1) If you have any recorders/downloaders that interact with Flash media make sure they are as up-to-date as possible, or disable them temporarily.

(2) Disable hardware acceleration in Flash

Right-click the media and choose Settings, then the first mini-tab and uncheck the box to use hardware acceleration. More information in this support article from Adobe: http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues

(3) Disable protected mode (Windows Vista and higher)

The protected mode feature of the Flash player plugin has security benefits, but seems to have compatibility issues on some systems. There is a hidden setting for this:

(A) In a new tab, type or paste about:config in the address bar and press Enter. Click the button promising to be careful.

(B) In the search box above the list, type or paste flash and pause while the list is filtered

(C) Double-click the dom.ipc.plugins.flash.disable-protected-mode preference to switch its value from false to true.

This might not take effect until all Flash has been unloaded for a few minutes, or you close Firefox.

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Thank you the feed back it seem and this point it seem to be random sometime picks up on crashing when on Facebook. It doesn't crash when watching video's. Sometime i get on Facebook and nothing will happen or other sites. So in saying on site seem to crash flash more then other it doesn't seem like that. I move from Chrome to Firefox to stop this problem and i having more problem here then i did there. I done all the step firefox has layed out to stop this problem and none has seem to work.

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Could you post a few other crash report IDs? Maybe some will be a bit different and provide more clues about what's going on.

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Hey there i could but i just download Opera and so far i had no problem with crash from any site on from flash or any other crash. So what ever the problem is i just limited to chrome and Firefox. Which is said cause i love my Chrome just tired of the crashes that came with it. THanks for the help