Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

MSN has hijacked my firefox after I installed Skype, I uninstalled Skype, removed and reinstalled firefox, but am still hijacked!

  • 1 trả lời
  • 1 gặp vấn đề này
  • 2 lượt xem
  • Trả lời mới nhất được viết bởi philipp

more options

I have a Toshiba laptop running Windows 7 Pro. I was using Firefox on it with no problem until I installed Skype. Then I found my Firefox browser redirected to MSN with no way out or back. To rid myself of MSN I uninstalled and removed Skype. This did not help. I then uninstalled and reinstalled Firefox. This did not help either. I am unable to stop MSN controlling my Firefox browser. Please advise me. Thanks, Nicola

I have a Toshiba laptop running Windows 7 Pro. I was using Firefox on it with no problem until I installed Skype. Then I found my Firefox browser redirected to MSN with no way out or back. To rid myself of MSN I uninstalled and removed Skype. This did not help. I then uninstalled and reinstalled Firefox. This did not help either. I am unable to stop MSN controlling my Firefox browser. Please advise me. Thanks, Nicola

Tất cả các câu trả lời (1)

more options

hello, please try these steps:

  1. go to the firefox menu ≡ > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc).
  2. also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there.
  3. finally, run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner, which are specialised in adware and browser hijackers.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware