Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Files I download through Firefox delete themselves

  • 1 trả lời
  • 1 gặp vấn đề này
  • 97 lượt xem
  • Trả lời mới nhất được viết bởi cor-el

more options

Twice now I have downloaded files to work on through firefox. The first time I downloaded an excel file, worked on it for several hours, saved, and then found it was completely erased from my hard drive with no record that such a file existed. The second time this happened it was a word document in which the same thing has happened. The files also fail to show in my firefox download history. I need to know if there is a way to recover those files.

Twice now I have downloaded files to work on through firefox. The first time I downloaded an excel file, worked on it for several hours, saved, and then found it was completely erased from my hard drive with no record that such a file existed. The second time this happened it was a word document in which the same thing has happened. The files also fail to show in my firefox download history. I need to know if there is a way to recover those files.

Giải pháp được chọn

Did you download and saved the files or did you open them in an application (Excel)?

In case of the latter the files would be saved in the Windows %temp% folder and files in that folder can be removed at any time, so if they are no longer there then that has happened.

If you have saved the files then your anti-virus or other cleanup or security software may have removed them.

Đọc câu trả lời này trong ngữ cảnh 👍 1

Tất cả các câu trả lời (1)

more options

Giải pháp được chọn

Did you download and saved the files or did you open them in an application (Excel)?

In case of the latter the files would be saved in the Windows %temp% folder and files in that folder can be removed at any time, so if they are no longer there then that has happened.

If you have saved the files then your anti-virus or other cleanup or security software may have removed them.