Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Log in problem with mozilla website

  • 2 trả lời
  • 4 gặp vấn đề này
  • 15 lượt xem
  • Trả lời mới nhất được viết bởi FredMcD

more options

I'm trying to log in to my addons account, and it wants me to change my password by using the password reset, but the email address I was using was deleted. Is there any way for me to log in first, then change my password and my email? I know the address and the password to my account.

I'm trying to log in to my addons account, and it wants me to change my password by using the password reset, but the email address I was using was deleted. Is there any way for me to log in first, then change my password and my email? I know the address and the password to my account.

Tất cả các câu trả lời (2)

more options

Sorry you are having that problem, but the Mozilla Add-ons website has their own support forum, over here: https://forums.addons.mozilla.org/


AMO Feedback and Support would be the place to request help. https://forums.mozilla.org/viewforum.php?f=20&sid=f90fc02cc7248018c5204152db638b0c

more options

You have to use your username and NOT your e-mail when you log in.