Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Firefox hangs while loading content and I must move mouse even though I have tried all the fixes including reset, safe mode, check add-ons for V33.1.

  • 1 trả lời
  • 1 gặp vấn đề này
  • 3 lượt xem
  • Trả lời mới nhất được viết bởi philipp

more options

It does not matter what I am trying to load, from opening emails to shopping sites to watching cbs programming. The problem started a little over a week ago and I have tried the measures indicated in my question. I have also taken my computer to a national computer fix-it outlet and they were not sure what to do. The problem does not happen when I use Internet Explorer but I truly prefer Mozilla. Can you help?

It does not matter what I am trying to load, from opening emails to shopping sites to watching cbs programming. The problem started a little over a week ago and I have tried the measures indicated in my question. I have also taken my computer to a national computer fix-it outlet and they were not sure what to do. The problem does not happen when I use Internet Explorer but I truly prefer Mozilla. Can you help?

Giải pháp được chọn

hello mozart99, multiple other affected users have reported that this was an issue caused by malware on their pc. please run a scan of your system with adwcleaner and the free version of malwarebytes.

Troubleshoot Firefox issues caused by malware

Đọc câu trả lời này trong ngữ cảnh 👍 0

Tất cả các câu trả lời (1)

more options

Giải pháp được chọn

hello mozart99, multiple other affected users have reported that this was an issue caused by malware on their pc. please run a scan of your system with adwcleaner and the free version of malwarebytes.

Troubleshoot Firefox issues caused by malware