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AvailablePageFile: 9994584064 AvailablePhysicalMemory: 6990008320 AvailableVirtualMemory: 138533823639552 BackgroundTaskMode: 0 BuildID: 20250616215311 CPUMicrocodeVersion: 0x64 CrashTime: 1750858075 HeadlessMode: 0 InstallTime: 1750788070 ModuleSignatureInfo: {"Mozilla Corporation":["firefox.exe","xul.dll","gkcodecs.dll","nss3.dll","mozglue.dll","lgpllibs.dll"],"Microsoft Windows Software Compatibility Publisher":["msvcp140.dll","VCRUNTIME140_1.dll","VCRUNTIME140.dll"],"Microsoft Windows":["MpDetours.dll","wsock32.dll","dbgcore.dll","ktmw32.dll","winmm.dll","version.dll","propsys.dll","DWrite.dll","uxtheme.dll","dbghelp.dll","windows.storage.dll","kernel.appcore.dll","ntmarta.dll","CRYPTBASE.dll","msasn1.dll","ntasn1.dll","ncrypt.dll","bcrypt.dll","ucrtbase.dll","crypt32.dll","msvcp_win.dll","win32u.dll","KERNELBASE.dll","gdi32full.dll","WinTypes.dll","bcryptPrimitives.dll","wintrust.dll","shell32.dll","shlwapi.dll","user32.dll","rpcrt4.dll","SHCore.dll","ole32.dll","psapi.dll","kernel32.dll","advapi32.dll","imm32.dll","oleaut32.dll","msvcrt.dll","gdi32.dll","ws2_32.dll","combase.dll","sechost.dll","ntdll.dll"]} ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 820 StartupCrash: 1 StartupTime: 1750858075 SubmittedFrom: Client SystemMemoryUsePercentage: 79 Throttleable: 1 TotalPageFile: 65870069760 TotalPhysicalMemory: 34067255296 TotalVirtualMemory: 140737488224256 UptimeTS: 8.00534 Vendor: Mozilla Version: 140.0 This report also contains technical information about the state of the application when it crashed.

With a catastrophe with my System I almost reinstall all Software including Firefox than I found the address bar changed a lot in the latest version.

For the old version when I type words, press the down key to switch your engine below, but the new version they disappear! Even for alt+↑ or alt + ↓ are disabled now, may it be too radical?

I really like the engines below in the old version, thus, a option for let the engines shows below may pretty helpful

There was a previous thread but i cannot see that any solution was offered. This is so inconvenient that if i cannot solve this i will be obliged to use another browser

PLEASE READ UNTIL THE END So, a few months ago I reinstalled Windows on my laptop because I had some bugs. After the OOBE was completed, I set it up and installed Chrome. However, when I tried to log in, the app suddenly force closed and could no longer be opened. So, I switched to Firefox. Everything was running fine. But now (06/26/2025), while I was using Firefox, it suddenly force closed (this is the first time it has force closed on me). I clicked twice on the desktop but it also didn't work, I'm confused about what to do, I absolutely don't want to use Microsoft Edge. When I tried to spam the Firefox icon on the taskbar while opening the task manager, crashhelper.exe suddenly appeared many times, I tried to delete those exe files but it had no effect, so I restored them back to their directory. I'm really confused whether my laptop is broken or if there's a bug in the Windows software? So that's it and thank you.

Today I tried to open Firefox, but no matter how I tried it didn't work. I uninstalled Firefox completely from my computer and reinstalled it. However, when I tried to sign in and sync my profile with all my saved passwords and history, it went to a default mode I think, and I can't see any of my saved passwords. Can you help me recover all my passwords please?

Hello,

Since update 140.0, the side panel is dark (no problem), but the text is black instead of white!!! Which makes reading black on dark is very complicated... Could you fix this problem with a new update? Thank you so much in advance.

a website I'm browsing contains a Google map which should show the location of all of its customers, but they won't show up when I try and look at it. I just get a map of the world without any customer location pins. How can I see the customers? (Using mac mini).

I recently got a new PC, and all my information was erased from it. I thought it wouldn't be a problem, as I expected to get everything back by logging into my account. However, after trying to sync my account for hours and searching on Google and YouTube for solutions, none of my information has returned.

When I contacted the person I bought the PC from, he said he couldn't help because I had forgotten to do something, possibly related to a Firefox update. I'm devastated and was hoping someone here could help. Is there a moderator or administrator who could assist with account recovery?

hey there, i am having problems turning off the automatic translation within the firefox browser. concerning watching videos, it is pretty annoying, but doing any kind of research at all becomes difficult, if the translations do not make sense or have obvious mistakes. i also personally prefer to keep my apps in english, although i am located in germany.

i tried turning it off with specific sites, i have tried to add exceptions, i have tried to make it translate english sites into english. all without any real progress, i just keep getting weird, german AI-sentences. my only assumption is that it might be related to anti-virus software or vpn-related aspects.

if anybody has thoughts or maybe even a solution, you are very welcome to share. i would really appreciate it and thank you!

export GDK_BACKEND=x11 MOZ_ENABLE_WAYLAND=0 MOZ_DISABLE_WAYLAND=1; /mnt/bootdrive/firefox3/firefox/firefox -P tx1p72s0.dev-edition-default XPCOMGlueLoad error for file /mnt/bootdrive/firefox3/firefox/libxul.so: /mnt/bootdrive/firefox3/firefox/libxul.so: undefined symbol: gdk_wayland_device_get_wl_seat Couldn't load XPCOM.

Has support for X11 been removed?

Secure Connection FailedAn error occurred during a connection to nregade1.nic.in. Peer’s Certificate has been revoked.

Certain colours have changed after an update to version 140.0. Most noticeable (and barely readable for me) is the unvisited textlink colour: it was light grey but is now suddenly light blue/cyan? See screenshot with Google Search as example. How can I change this back? The only place in FF settings for colours is under Contrast settings but that's unusable: it overrides settings of sites, altering their layout. Strangely enough there are no General settings to alter colours?

Hello all:

Just downloaded version 140 and ran into an immediate "visual/appearance" problem with regard to the background color(s) of the sidebar bookmarks view. Many themes now have totally dark sidebar colors and not readable (see screenshot image upload with this posting). I always have my bookmarks (almost 1200 of them) displayed in my sidebar, and this is the first time an issue like this has arisen with a Firefox update.

To remedy this scenario, I must use very light colored themes that have a white background when you bring up the sidebar bookmarks. If not, everything is totally dark and unreadable.

Any ideas or help on this one?

Firefox 140 I use Tree Style Tabs for my tabs, and have for a long time. I updated to 140 and now, at the top of the sidebar is "Tree Style Tab X". Clicking X closes Tree Style Tab and the sidebar. My question. Is there a way to not have Tree Style Tabs and the top of the sidebar, but return to "BookmarksHome" which was at the top previously? Appreciate any help or ideas.

new addons do not appear in toolbar, >> dropdown, or Overflow area.

wife's computer. Updated firefox to 115.25.0esr and it lost her Profile so I went to about:profiles and figured out which one to make default. It found her history, bookmarks, addons BUT reverted to the previous 115.24.0esr. (another problem there - should I try to update it again?)

After adding some more addons, I see they are active in the Preferences, but icons do not appear anywhere.

Hi Mozilla support Having used MetOffice daily forecasts for many years, 3 days ago it stopped working on my desktop. I still have Windows 7 but always the latest version of Firefox, and everything else works fine in Firefox (including other weather forecast websites thankfully). A page of Met Office headings appears instead of the forecast.

I emailed them yesterday and this is the reply: 'To see the public website in the previously recognised format, you would need to upgrade the browser version you are using or the Operating System of your device. This issue is affecting users on unsupported mobile devices (phones/tablets) as well as those on PCs and Laptops with unsupported software on them. As per our Met Office Website Policy page - which details the level of support we offer and to which browsers – we currently only support the latest two versions of Chrome and Safari; the latest version of Edge and Samsung Internet; finally the latest version of Firefox only being partially supported. This policy has been developed to comply with the World Wise Web Consortium (W3C) AA Accessibility Standards. It also details the Decision Tree of which versions would continue to be supported or no longer supported We appreciate this may be frustrating, but without updating or replacing this unsupported software/hardware you will be unable to view the public weather website in the correct format.'

Since it says 'the latest version of Firefox only being partially supported' I guess there is nothing else I can do to access their forecast (apart from getting new PC and using Windows 11, which I will be doing later this year). Kind regards, Katy

Yesterday, I had Firefox open and running perfectly fine, and I had forgotten to shut down my laptop before closing it. Today, when I reopened my laptop, the Firefox window that was open instantly closed. I tried opening Firefox again, but it kept opening and closing immediately. It would show that there was an open window of it, but the window itself wouldn't open. It would run in the background but never actually open. I tried uninstalling and reinstalling, but it still did the same thing. Does anyone know a solution to this?

I keep getting "Secure Connection failed" for a hour at a time whe trying to access Mail online. I am a commentster, and don thave Adblocking. It hsppens on busy sections of Mail online

The page https://support.mozilla.org/en-US/kb/ai-chatbot lacks the list of data shared with the chatbot AI providers. It would be nice to know how it is done, how to review the data, and how pages can provide better data.