Situation:
Thunderbird 128.8.0esr (64-bit) has been performing flawlessly. No problems until I received a security notification that my email account had been accessed by… (مزید پڑھیں)
Situation:
Thunderbird 128.8.0esr (64-bit) has been performing flawlessly. No problems until I received a security notification that my email account had been accessed by someone quite literately on the other side of the world. And, since I haven’t changed my password in quite a while, I thought, ‘why not go ahead and do it now.’ It seemed like a good idea; not so much.
Prior to changing my password on my GoDaddy outlook.office.365.com email account, I have had absolutely no difficulties in sending and receiving emails from the ‘GoDaddy’ email account nor my gmail email accounts.
After changing only my ‘GoDaddy’ email account password, on the GoDaddy/outlook.offic365 website, I started having negative issues with the ‘GoDaddy outlook.office365’ email account on Thunderbird.
Conditions:
At this time I was, and still am, able to send and receive emails on gmail accounts. No difficulties here.
However, I am only able to send emails on the ‘GoDaddy outlook.office365’ email account. I can not ‘Get Messages’ or receive new messages.
I also receive the following ‘notification’: User authenticated but not connected.
I have spent over 18 hours on the phone both voice and text attempting to resolve this issue to no avail.
I was told to change my settings to:
- input: outlook.office365.com. port 993, SSL/TLS, Oauth2
- Output: smtp.office365.com, port 587, STARTTLS, Oauth2
...which I had already set prior to contacting ‘GoDaddy Email Support Team’. After all this I was finally told to “contact Thunderbird to resolve this issue.”
I want to point out, that when I login to the GoDaddy email website via Firefox, I have not issues receiving / sending emails. I also have no issues using the ‘Outlook’ app on my android phone.
In an attempt to possible get a better ‘view point’ on the issue. I closed Thunderbird. Opened up a fresh download of Thunderbird AppImage and opened it in a ‘sandbox’ and ‘setup’ the GoDaddy email account. I still could only send and email. I was unable to ‘Get Messages’.
I have reviewed everything I could find on this forum that even came close to this issue, and, basically nothing changed.
If there is anyone who can provide some guidance, it would be greatly appreciated.