Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше
Відкрито

Firefox VPN disconnection after about 10 minutes

firefox3379

Whenever I connect to Firefox VPN, I get kicked off after about 10 minutes and need to reconnect. How can I maintain the connection?

Whenever I connect to Firefox VPN, I get kicked off after about 10 minutes and need to reconnect. How can I maintain the connection?

Усі відповіді (6)

Were you enrolled in the Beta, and are in the eligible countries, or you had to flip the switches yourself manually to enable the feature?

(Are you using a specific country endpoint, and does it happen if you chose a different one?)

Hello

Those articles Use built-in VPN in Firefox https://support.mozilla.org/en-US/kb/built-in-vpn Unable to find the built-in VPN in Firefox https://support.mozilla.org/en-US/kb/unable-find-built-vpn-firefox

The preference, browser.ipProtection.enabled https://support.mozilla.org/en-US/questions/1578173

jbr, I am using the Beta and I have to turn it on manually from the menu bar (see screen shot). It happens with different VPN country endpoints: USA, United Kingdom, etc. I am not a heavy user, so am not hitting the 50GB limit.

Hello

About, Firefox built-in VPN data usage not showing https://support.mozilla.org/en-US/questions/1591264

About, Automatic VPN on Browser Launch Allow users to choose whether the VPN should automatically turn on every time Firefox opens, or remain off by default

A space for users to give product feedback https://support.mozilla.org/en-US/kb/what-mozilla-connect

These similar discussions https://connect.mozilla.org/t5/ideas/firefox-vpn-automatic-start-setting-option/idi-p/128199

If you wish to test 1 - Go to configuration editor https://support.mozilla.org/en-US/kb/about-config-editor-firefox 2 - Enter a search term browser.ipProtection.autoStartEnabled You can double-click on the preference to set the value to true 3 - Enter a search term browser.ipProtection.features.autoStart You can double-click on the preference to set the value to true

Restart Firefox

Sorry, I made a wrong interpretation of your question

As for me, a test performed, since my last message until now, I don't need reconnect

File a bug report or feature request for Mozilla products https://support.mozilla.org/en-US/kb/file-bug-report-or-feature-request-mozilla If you wish, you can file a bug report, ask your question Component: IP Protection https://bugzilla.mozilla.org/buglist.cgi?product=Firefox&component=IP%20Protection

Запитати

Щоб відповідати на повідомлення, ви повинні ввійти у свій обліковий запис. Поставте нове питання, якщо ви ще не маєте облікового запису.