Форум спільноти Firefox

Hello Community and/or Support,

After installing the latest "Mozilla VPN Release 2.40.0" upon Windows 11 Version 26H2 OS Build 26300.9711, I received the follow error message 3 to 4 times in a row. after acknowledging the error (pressed "OK").

(See attached image) Mozilla VPN.exe - Bad Image is either not designed to run on Windows or It contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status OxcOOON28.

Prior to installation, I just booted my computer and observed that my VPN App needed to be updated. I did not open any other app or perform any other work.

The VPN update informed me that it needed to close my current VPN connection to continue with the installation Update, which I allowed the update to manage.

In my troubleshooting efforts, reviewing other forums, and ask Google Gemini, I have performed the following. 1). Rebooted the computer after install. (Same Error Message) 2). Uninstall and reinstall Mozilla VPN. (Same Error Message) 3). Updated my NVIDIA GeForce GTX 1660 Ti driver to the latest release. (Same Error Message) 4). Ran "sfc /scannow" as administrator within the Command Prompt (Same Error Message). 5). Ran "dissm /online /cleanup-image /restorehealth" (Same Error Message).

Is there a method to correct the "Bad Image" error from popping up after restarting my computer? Also, would someone be so kind to inform the Mozilla VPN software team of this error?

Thank you all for your time!

With the push towards 2FA in many websites, I now need to use an authenicator, passkey, or physical token to access some websites.

I've chosen to use authenicators and physical tokens as my means of doing so.

However, whenever I try to use a physical token to access websites while in Firefox, there's no way I can find to do so. Firefox seems to default to passwords or authenicators... and there's never any way to actually select the physical token plugged into my USB socket.

So how do I get Firefox to recognize a physical token and to allow me to use it when accessing websites that I've already prepped to accept them?

my laptop installed a windows update on last shut down, when I restarted the laptop I no longer had firefox / mozilla installed it asked me to download the new version which I did and the only inport for my bookmarks was from windows, chrome, MS Edge, I have always used FIrefox as my browzer, I have no book marks on the others. this newdownload has installed over my bookmarks folder, there is only screen shots of opening windows in the history from July or August. how can I restore my older version on firefox and my bookmarks. I need those for log ins to my work on wild land fire. and Gov sites. among other things. I recently have terminated my old email addresses and have created a new website, my previous email may have been [redacted] @anglersnirvana.com which has been expired or [redacted] @andersonrmoore.com can update me on my phone gmail account, [redacted] @gmail.com.

/redacted emails from community support forum

Hi,

I'm using Firefox on a Mac, and I'm having trouble dragging screenshots from my desktop into ChatGPT. I can upload images using the "+" button. Dragging and dropping images works in other browsers. In Firefox, dragging images into ChatGPT is unreliable or stops working. I have tried restarting Firefox and disabling add-ons, but the problem persists. I also tested a private window.

Could you help me identify the cause and suggest a solution?

Thank you!

I no longer have the shortcuts available when I open the firefox browser. I would like to have that again but don't know how to do it. I have tried googling it but I can't get past the Settings link--Home and start up

Have purchased this product, working on my devices, problem is with my wife's. instructed to use my log in on her device's which I did and used password, then her iOS asked her to sign in with her apple password, that's when the wheels fall off.

Regards Martin

I cant seen to be able to activate VPN. I just try to connect my account but the second window that gives me access to activate VPN doesnt show so its just a vicious cycle