Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Account listed as Windows 10 instead of Windows 11

more options

I bought a new computer 7-1-25 with Windows 11 Pro. Why do you have it listed as Windows 10? Is someone else using my account? Please verify!

I bought a new computer 7-1-25 with Windows 11 Pro. Why do you have it listed as Windows 10? Is someone else using my account? Please verify!
Вкладені знімки екрана

Усі відповіді (4)

more options

Hello,

Where is your computer listed as Windows 10?

more options

I also have a new computer with windows 11 on it and so wont be using Windows 10. Will that be a problem?

more options

Mary Jo said

I also have a new computer with windows 11 on it and so wont be using Windows 10. Will that be a problem?

Hi Mary,

That shouldn't be a problem at all. Sometimes services (including, unfortunately, Mozilla ones) get confused by the general Windows version name, Windows NT, which refers to both Windows 10 and Windows 11. That's just a visual bug though, and it should not influence any processes.

Змінено Denys

more options

When Windows 11 was first released, Mozilla decided to stick with Windows 10 in the browser's self-description to websites, known as the "user agent string." Maybe someday Windows 10 will be so rare that people get warnings from sites that they aren't going to support Windows 10 any longer, but for now, keeping a consistent description helps you blend in with the crowd just a little bit more.

Запитати

Щоб відповідати на повідомлення, ви повинні ввійти у свій обліковий запис. Поставте нове питання, якщо ви ще не маєте облікового запису.