Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How do I get rid of genieo.com, I've run the uninstall and it will not go away?!

  • 2 replies
  • 1 has this problem
  • 7 views
  • Last reply by gbcorb

msarge
msarge
more options

This program is only associated with Firefox and will not uninstall. If I cannot get rid of it, I will remove Firefox from all of my computers.

Thanks, Mike

This program is only associated with Firefox and will not uninstall. If I cannot get rid of it, I will remove Firefox from all of my computers. Thanks, Mike

Chosen solution

genieo adware/trojan should be manually removed, don't trust their uninstaller

read

genieo removal

or

You installed the "Genieo/InstallMac" rootkit.

Read this answer in context 👍 0

All Replies (2)

philipp
philipp
  • Moderator
more options

hello, please try to reset firefox and see if this can address the issue...

also see Troubleshoot Firefox issues caused by malware

gbcorb
gbcorb
more options

Chosen Solution

genieo adware/trojan should be manually removed, don't trust their uninstaller

read

genieo removal

or

You installed the "Genieo/InstallMac" rootkit.