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ctrl p goes to print file not the printer, doesn't happen in IE

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by pettrabbit

pettrabbit
pettrabbit
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When I try to print a page on the internet I get print to file instead. The prt to file box is not checked.

When I try to print a page on the internet I get print to file instead. The prt to file box is not checked.

All Replies (2)

the-edmeister
the-edmeister
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Is your printer selected on the Printer - Name box?

See the screenshot below.

pettrabbit
pettrabbit Question owner
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No an old copy of the printer was listed. I changed to the correct one and all is fine. Thanks.

I wouldn't have noticed the discrepancy without your help.