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Just downloaded 4.0 now I can't access my bank which supports only 3.5, can I go back to 3.5?

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  • Last reply by the-edmeister
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4.0 does not work at my bank, only 3.5 can i go back to 3.5? Or should I get with my bank?

4.0 does not work at my bank, only 3.5 can i go back to 3.5? Or should I get with my bank?

All Replies (3)

Doesn't your bank support Firefox 3.6.x ?

Firefox 3.6.x can be found here:

Modified by cor-el

No, it only supports 3.5 and not 4.0. I have emailed them about this problem and I also took your advice and downloaded the 3.6 version and returned to the bank web site and now I am able to access my account there. Thanks very much. Mike

I would change banks if my bank only supported 2 year old browsers, as I would be concerned with their approach to online security!