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Cannot get Redbox video to accept any input (IE worked fine).

  • 1 reply
  • 11 have this problem
  • 4 views
  • Last reply by cor-el

joehetz
joehetz
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When on the Redbox video site I get the following error message when trying to view DVD info or locating Redbox sites:

Sorry, the request failed. This could be caused by a temporary issue, so please try again (This error has been constant since Firefox installed)

Never had this problem with Internet Explorer.

When on the Redbox video site I get the following error message when trying to view DVD info or locating Redbox sites: Sorry, the request failed. This could be caused by a temporary issue, so please try again (This error has been constant since Firefox installed) Never had this problem with Internet Explorer.

All Replies (1)

cor-el
cor-el
  • Moderator
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  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Use Troubleshoot Mode in Firefox to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See