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Cannot attach files in Hotmail for the past two days

  • 2 replies
  • 551 have this problem
  • 10 views
  • Last reply by vcelano

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For the past two days I have been unable to attach photos or documents to my e-mails in Hotmail. The icons and options still appear on the screen but I cannot click them.

For the past two days I have been unable to attach photos or documents to my e-mails in Hotmail. The icons and options still appear on the screen but I cannot click them.

All Replies (2)

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This has just happened to me. XP SP3, Firefox 3.6.10 . The various attachment icons arent clickable BUT IE8 is ok. When I click `New` to send a new email I notice that the last thing that happens as the new screen appears is that the 5 attatchment icons go a bit smaller than usual.This problem wasnt there on 12 Oct 2010 but is now (16th). On the 13th the autoupdate for all the monthly Microsoft patches ran. No errors. Will have to switch to IE till this is fixed

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The resetting of user prefs as advised below `fixed` it. Very odd https://support.mozilla.com/es/questions/758011#answer-109839