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Why am I being told to shut down Firefox by Firefox and other apps when I already have?

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  • 1 has this problem
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  • Last reply by TonyE

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One example: CCleaner tells it won't perform an operation (cleaning Internet cache) without closing Firefox. However, I've already closed it!

One example: CCleaner tells it won't perform an operation (cleaning Internet cache) without closing Firefox. However, I've already closed it!

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Check the task manager to see if a firefox.exe process is still running. For details on how to do that see http://kb.mozillazine.org/Kill_application

If this always happens, then Firefox is not closing properly, for details of possible causes see http://kb.mozillazine.org/Firefox_hangs#Hang_at_exit