Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Open

As of a couple days ago, when I right-click on Save Image As..., nothing happens. This is after 20 years of it working fine almost daily.

bighairdownthere

I'm running Firefox 157.0 on MacOS Tahoe 26.6.2. The same lack of result occurs in all websites. I restarted the computer (several times), reinstalled Firefox, tested in troubleshoot mode, checked download settings, deleted history, blah, blah, blah. Nothing has worked, except to skip Save Image As... and switch to drag-and-drop.

Why would this suddenly happen after decades and thousands of successful uses of Save Image As...?

What other options do I have to restore Save Image As...?

I'm running Firefox 157.0 on MacOS Tahoe 26.6.2. The same lack of result occurs in all websites. I restarted the computer (several times), reinstalled Firefox, tested in troubleshoot mode, checked download settings, deleted history, blah, blah, blah. Nothing has worked, except to skip Save Image As... and switch to drag-and-drop. Why would this suddenly happen after decades and thousands of successful uses of Save Image As...? What other options do I have to restore Save Image As...?

All Replies (2)

It is not known why. The menu item doesn't do anything, not even opening the system file picker?

It would help to have a Browser Console open firefox-source-docs.mozilla.org/devtools-user/browser_console/ when clicking on the menu item, to see if anything gets logged in there,

Would you be able to run mozregression over a couple of versions to confirm there's a "good" vs. "bad" range for you? Thank you.

(I can post some instructions, but in this case you can just leave all the mozregression inputs to their defaults and only select the date range as e.g. 2026-08-01 as good and 2026-09-25 as bad and let it launch the individual builds for you to confirm either "working" or "broken" one after another, to help point to the day and changeset that made the difference on your system — that would be amazing. Thanks!)

See this specific security permission for latest macOS updates:

whether you're able to allow the access manually.

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.