Join us to show up for other Firefox users 🦊. Earn fun badges and Mozilla swag vouchers! Find out more: https://mzl.la/askafox150

Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lost everything

  • 1 reply
  • 2 have this problem
  • 22 views
  • Last reply by cor-el
  • Open

carl56
carl56

Since the last upgrade I have lost ALL bookmarks, History, everything is gone, Passwords also

I tried loading the old profile god knows what it is called, and there's still nothing

WHY DOESN'T FIREFOX BACKUP EVERYTHING BEFORE FORCING CHANGES

TURNS ME OFF USING FIREFOX.

Since the last upgrade I have lost ALL bookmarks, History, everything is gone, Passwords also I tried loading the old profile god knows what it is called, and there's still nothing WHY DOESN'T FIREFOX BACKUP EVERYTHING BEFORE FORCING CHANGES TURNS ME OFF USING FIREFOX.''

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor

You can check this support article.

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.