Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Feedback on Firefox VPN: not working - How do you get it to work properly?

  • No replies
  • 0 have this problem
  • 22 views
  • Open

I have tried accessing various Websites, including Google.com; DuckDuckGo.Com; whatismyipaddress.com, and this Mozilla support page. For each, I recieved the message: "Unable to find the proxy server". Turning the Firefox VPN off immediately enablabed the Websites to be loaded.

As you will appreciate, putting Websites on the exclude list should be done with care, and by exception. If the VPN doesn't work on well-known Websites, it's not exactly ... useful. 😥

I have tried accessing various Websites, including Google.com; DuckDuckGo.Com; whatismyipaddress.com, and this Mozilla support page. For each, I recieved the message: "Unable to find the proxy server". Turning the Firefox VPN off immediately enablabed the Websites to be loaded. As you will appreciate, putting Websites on the exclude list should be done with care, and by exception. If the VPN doesn't work on well-known Websites, it's not exactly ... useful. 😥
Attached screenshots

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.