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request for solution to unreadable emails

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From a certain point in time, the emails can no longer be read and when opened, we get an unreadable text in characters. We join a printscreen as example. Thank you

From a certain point in time, the emails can no longer be read and when opened, we get an unreadable text in characters. We join a printscreen as example. Thank you
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Dit wordt helaas veroorzaakt door Bitdefender en treft ook Outlook. Meer meldingen op https://www.reddit.com/r/Thunderbird/comments/1mo693n/comment/n8ammvq/ en https://support.mozilla.org/en-US/questions/1528715#answer-1755876. Workaround: In Bitdefender -> Protection -> Online Threat Prevention -> toggle off the setting Encrypted web scan. (Disabling Bitdefender Antispam does not help.) De workaround werkt niet voor iedereen en al ontvangen berichten blijven in het onleesbare formaat.

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