Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

can't open website

  • 2 replies
  • 0 have this problem
  • 3 views
  • Last reply by zeroknight

more options

When I put the address "https://store.google.com/product/fitbit_charge_6?hl=en-US&source=sh/x/srp/wr/m1/1&kgs=9049baa04a7bf560" into Firefox and hit return, I get no response. Literally nothing.

When I put the address "https://store.google.com/product/fitbit_charge_6?hl=en-US&source=sh/x/srp/wr/m1/1&kgs=9049baa04a7bf560" into Firefox and hit return, I get no response. Literally nothing.

All Replies (2)

more options

Any difference if you use a new tab instead of an existing tab (either Command+T for a new tab in the same window, or Command+N for a separate window)?

I ask that because, from time to time, someone reports that Firefox gets stuck on a page and can't navigate away using the address bar.

more options

Does it still happen in Troubleshoot Mode?