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Login for disqus.com not showing up.

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There is a problem logging into Disqus. (disqus.com and disquscdn.com)

This is affecting Linux and Windows installations.

Page I'm having problems at www.lawyersgunsmoneyblog.com

I have used the troubleshooting mode and caches have been cleared and all extension disabled with no luck.

Other browsers are functional. The log in doesn't appear at all:

There is a problem logging into Disqus. (disqus.com and disquscdn.com) This is affecting Linux and Windows installations. Page I'm having problems at www.lawyersgunsmoneyblog.com I have used the troubleshooting mode and caches have been cleared and all extension disabled with no luck. Other browsers are functional. The log in doesn't appear at all:
Attached screenshots

Chosen solution

Disqus is classified as "Tracking Content", it loads with Standard Tracking Protection mode in normal windows but not in Strict mode or in private windows.

You can make an exception by going to about:config and creating urlclassifier.trackingSkipURLs (String) with value "lawyersgunsmoneyblog-com.disqus.com, disqus.com".

Read this answer in context 👍 6

All Replies (9)

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I've gone through the suggested fixes at https://support.mozilla.org/en-US/kb/fix-login-issues-on-websites-require-passwords with no success.

Linux Mint 20.3 (latest version) Windows 10- Firefox version 121.0(32 bit)

Modified by Owlbear1

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You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings), click the padlock icon (Clear cookies and site data) for the domain in the selected tab.

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

You can check for issues with Enhanced Tracking Protection. Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

  • click the shield icon for more detail and possibly disable the protection

You can check the Web Console for relevant-looking messages like blocked content.

You can create a new profile as a quick test to see if your current profile is causing the problem.

See "Creating a profile":

If the new profile works, you can transfer files from a previously used profile to the new profile, but be careful not to copy corrupted files to avoid carrying over problems.

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Post a full browser screenshot of what you're seeing in other browsers. Your previous screenshot is not useful.

Modified by jonzn4SUSE

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I'm seeing the same pages in chrome and Firefox. see screenshot

Modified by jonzn4SUSE

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Chosen Solution

Disqus is classified as "Tracking Content", it loads with Standard Tracking Protection mode in normal windows but not in Strict mode or in private windows.

You can make an exception by going to about:config and creating urlclassifier.trackingSkipURLs (String) with value "lawyersgunsmoneyblog-com.disqus.com, disqus.com".

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Here is a screenshot of a working page:

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zeroknight said

Disqus is classified as "Tracking Content", it loads with Standard Tracking Protection mode in normal windows but not in Strict mode or in private windows.

It works for me these with settings. see screenshot Are you seeing what the user is seeing?

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Issue resolved! Creating the tracking skip for the site did the trick.

Thank you so much to everyone who offered help!!

Modified by Owlbear1

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For anyone using this approach, you may now need to add this to your list:

c.disquscdn.com