We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Passwords and settings is not restored after windows reinstall

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by sar99cl

more options

Hello. Before reinstalling windows i clicked sync on my firefox browser and closed it some moments after. After reinstalling windows i connected my account but my saved bookmarks, settings and passwords are gone. This is very annoying and it was the main reason i quit firefox (because it happened before). I have a backup on another drive but i can't boot into that drive and i tried with places.sqlite , key4.db , logins.json but i still can't get my settings. What can i do? I tried multiple sync and i even tried starting from that backup but all was for nothing because i don't have my settings anymore.

Hello. Before reinstalling windows i clicked sync on my firefox browser and closed it some moments after. After reinstalling windows i connected my account but my saved bookmarks, settings and passwords are gone. This is very annoying and it was the main reason i quit firefox (because it happened before). I have a backup on another drive but i can't boot into that drive and i tried with places.sqlite , key4.db , logins.json but i still can't get my settings. What can i do? I tried multiple sync and i even tried starting from that backup but all was for nothing because i don't have my settings anymore.

Chosen solution

So where and how do i add it because i copied the backup to the current install and it didn't changed anything. And this sync function is ambiguous, i thought it's like in chrome, when you connect the account it automatically restores all your data. :(

So i had to get all the files from my backup firefox and paste them into the directory where the new files were stored and that fixed my problem.

This browser needs a better way to store these settings, just connect the account and the settings should be restored just like chrome!

Read this answer in context 👍 0

All Replies (2)

more options

Sync is meant to share data between different systems/profiles. It is not meant as a backup.

sar99cl said

. . . . but i still can't get my settings.

prefs.js has your settings.

more options

Chosen Solution

So where and how do i add it because i copied the backup to the current install and it didn't changed anything. And this sync function is ambiguous, i thought it's like in chrome, when you connect the account it automatically restores all your data. :(

So i had to get all the files from my backup firefox and paste them into the directory where the new files were stored and that fixed my problem.

This browser needs a better way to store these settings, just connect the account and the settings should be restored just like chrome!

Modified by sar99cl