{
       "component": "softphone",
       "level": "ERROR",
       "text": " Softphone error occurred :  webrtc_error webrtc system error. ",
       "time": "2019-07-22T20:59:46.234Z",
       "exception": null,
       "objects": [],
       "line": 28
   },

We are trying to use WebRTC with Amazon Connect, and for the last couple of weeks we have been getting browser errors. It seems to work fine in Chrome, but I really really don't want to go there! Amazon are basically telling me it's a Firefox issue, but I cannot see how that's possible. Is there anything we can try to get WebRTC working again? Have you guys changed any of the security settings around it that may be impacting? This seems to be the relevant entry in the softphone log: { "component": "softphone", "level": "ERROR", "text": " Softphone error occurred : webrtc_error webrtc system error. ", "time": "2019-07-22T20:59:46.234Z", "exception": null, "objects": [], "line": 28 },