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All FF date gone on PC after today's update.

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by FredMcD

ebin
ebin
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Today's update removed all Firefox information on my PC. Everything is still there on my phone but I can't find an option to restore it. At the very least I need my bookmarks back.

Today's update removed all Firefox information on my PC. Everything is still there on my phone but I can't find an option to restore it. At the very least I need my bookmarks back.

All Replies (2)

philipp
philipp
  • Moderator
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hi, do you have multiple profiles listed when you type about:profiles into the firefox address bar? if yes, then please try if it's possible to switch to a different one this way which may contain your old data...

FredMcD
FredMcD
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After the above, Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible