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Firefox crashes when turned off and displays an error message.

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  • Last reply by philipp

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About a week ago Firefox started displaying an error message when shutting the program down. It flashes the message two times and the error occures every time I shut the program down.I am using Win 7 64 bit OS. Is there a fix for this?

About a week ago Firefox started displaying an error message when shutting the program down. It flashes the message two times and the error occures every time I shut the program down.I am using Win 7 64 bit OS. Is there a fix for this?

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hi, what does the error message say exactly? and could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.