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There is no "button" in the "reset-password" e-mail. What to try next?

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by ddtudoran

pwuser
pwuser
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I needed to re-set my password for Firefox Sync. But when the "password re-set" e-mail arrived, it instructed me to click a button, I would imagine to be able to validate my request. However, neither the original nor the second version of the e-mail that I requested had a button, nor did they have a link for me to copy & paste or click. How can I re-set my password in the absence of these options?

I needed to re-set my password for Firefox Sync. But when the "password re-set" e-mail arrived, it instructed me to click a button, I would imagine to be able to validate my request. However, neither the original nor the second version of the e-mail that I requested had a button, nor did they have a link for me to copy & paste or click. How can I re-set my password in the absence of these options?

All Replies (1)

ddtudoran
ddtudoran
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Hi pwuser

Hmm, that's strange. What does the reset password email say? Can you make a screenshot?