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print empty pages

  • 1 reply
  • 16 have this problem
  • 28 views
  • Last reply by kauwgom

kauwgom
kauwgom
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In Firefox 51.0.1 I have a problem with print (CTRL + P). Firefox runs on Windows 8 in a normal Windows account without administrator rights. If a printer is selected (network printer or pdf), the "printer error" window that says "There was a problem during printing." The printer prints a blank page or PDF document shows a blank page.

I have tried the following: 1. Print Setup Firefox reset 2. All printer settings from Firefox reset 3. Change the default font 4. Firefox refresh

After freshening up I could again print a Web page, but after changing options such as home in "https://www.google.nl" or adding extensions, it does not print again.

I have no problem with the printer or PDF printing in other browsers such as Google Chrome.

In Firefox 51.0.1 I have a problem with print (CTRL + P). Firefox runs on Windows 8 in a normal Windows account without administrator rights. If a printer is selected (network printer or pdf), the "printer error" window that says "There was a problem during printing." The printer prints a blank page or PDF document shows a blank page. I have tried the following: 1. Print Setup Firefox reset 2. All printer settings from Firefox reset 3. Change the default font 4. Firefox refresh After freshening up I could again print a Web page, but after changing options such as home in "https://www.google.nl" or adding extensions, it does not print again. I have no problem with the printer or PDF printing in other browsers such as Google Chrome.

Chosen solution

I've solved the problem. First I saved passwords and bookmarks. Then I removed the Mozilla data below AppData inside the maps Local, LocalLow and Roaming. After startup FireFox, new data for the profile is created. Then I imported the passwords and bookmarks and add some addons.

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kauwgom
kauwgom Question owner
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Chosen Solution

I've solved the problem. First I saved passwords and bookmarks. Then I removed the Mozilla data below AppData inside the maps Local, LocalLow and Roaming. After startup FireFox, new data for the profile is created. Then I imported the passwords and bookmarks and add some addons.