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Firefox 49.0.1 Nvidia FX5500 Hardware Acceleration No, D3D9 and D3D11_COMPOSITING Fail, D2D Fail

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  • 11 have this problem
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  • Last reply by F-16akias

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Hello there, I 've been using firefox for years with no problems and recently updated to the latest version (49.0.1). Since then Html5 content (e.x. Youtube) plays with bug (blank-black video, sound ok). I also had the vertical line artifacts bug in many pages. My system is a pentium 4 630 3Ghz, 1.5Gb Ram and an Nvidia GeForce FX5500 gpu with 256Mb Vram (vista driver), all drivers up to date, OS Windows 7. Before anyone here start saying that I have to upgrade my relic, I will inform you that until version 47.0.1 I had no problem (5 days ago updated from 41.0.2 to 43, 43 to 45 then 47.0.1[used it for a while still no video bug], then 48 and finally 49.0.1). Searched the web for solutions and I managed to fix artifacts by disabling Multi-Process and get video working by changing layers.allow_d3d9-fallback to false. BUT Hardware H264 Decoding is still No; Hardware video decoding disabled or blacklisted , plus D3D11 device creation failed: 0x887a0004 same for D3D9 and D3D11_COMPOSITING. I provide the following report from about:support (after setting layers.allow_d3d9-fallback to false and multi-process disabled [it was enabled by default]). Please report if this will be fixed on a later firefox version or is it a problem with my hardware wich as I guess is not blacklisted and I am pretty sure that Hardware Acceleration and those D3Ds had no error at least until version 41.0.2!

Όνομα: Firefox Έκδοση: 49.0.1 Build ID: 20160922113459 Κανάλι ενημερώσεων: release User Agent: Mozilla/5.0 (Windows NT 6.1; rv:49.0) Gecko/20100101 Firefox/49.0 OS: Windows_NT 6.1 Multiprocess Windows: 0/1 (Disabled) Safe Mode: false

Αναφορές κατάρρευσης για τις τελευταίες 3 ημέρες


Όλες οι αναφορές κατάρρευσης

Επεκτάσεις


Όνομα: Adblock Plus Έκδοση: 2.7.3 Ενεργές: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

Όνομα: Multi-process staged rollout Έκδοση: 1.2 Ενεργές: true ID: e10srollout@mozilla.org

Όνομα: Pocket Έκδοση: 1.0.4 Ενεργές: true ID: firefox@getpocket.com

Όνομα: Web Compat Έκδοση: 1.0 Ενεργές: true ID: webcompat@mozilla.org

Όνομα: Norton Toolbar Έκδοση: 2013.4.15.18 Ενεργές: false ID: {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}

Γραφικά


Features Compositing: Basic Asynchronous Pan/Zoom: none WebGL Renderer: Google Inc. -- ANGLE (Software Adapter Direct3D11 vs_5_0 ps_5_0) Hardware H264 Decoding: No; Hardware video decoding disabled or blacklisted DirectWrite: false (6.2.9200.21976) GPU #1 Active: Yes Περιγραφή: NVIDIA GeForce FX 5500 Vendor ID: 0x10de Device ID: 0x0326 Driver Version: 9.6.8.5 Driver Date: 10-9-2006 Drivers: nvd3dum Subsys ID: 00000000 RAM: 256

Diagnostics AzureCanvasAccelerated: 0 AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo failures: [GFX1]: D3D11 device creation failed: 0x887a0004 Decision Log D3D11_COMPOSITING: failed by runtime: Failed to acquire a D3D11 device D3D9_COMPOSITING: disabled by user: Disabled via layers.allow-d3d9-fallback DIRECT2D: failed by runtime: Failed to acquire a Direct3D 11 content device D3D11_HW_ANGLE: disabled by env: D3D11 compositing is disabled


Failure Log (#0) Assert: D3D11 device creation failed: 0x887a0004

Σημαντικές τροποποιημένες προτιμήσεις


accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.hashstats_reported: 1 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 1 browser.download.importedFromSqlite: true browser.download.useDownloadDir: false browser.places.smartBookmarksVersion: 8 browser.sessionstore.upgradeBackup.latestBuildID: 20160922113459 browser.startup.homepage: http://www.google.gr/ browser.startup.homepage_override.buildID: 20160922113459 browser.startup.homepage_override.mstone: 49.0.1 browser.tabs.remote.autostart.2: false browser.urlbar.daysBeforeHidingSuggestionsPrompt: 3 browser.urlbar.lastSuggestionsPromptDate: 20161020 dom.apps.lastUpdate.buildID: 20160922113459 dom.apps.lastUpdate.mstone: 49.0.1 dom.apps.reset-permissions: true dom.mozApps.used: true extensions.lastAppVersion: 49.0.1 font.internaluseonly.changed: false gfx.crash-guard.d3d11layers.appVersion: 49.0.1 gfx.crash-guard.d3d11layers.deviceID: 0x0326 gfx.crash-guard.d3d11layers.driverVersion: 9.6.8.5 gfx.crash-guard.d3d11layers.feature-d2d: true gfx.crash-guard.d3d11layers.feature-d3d11: true gfx.crash-guard.status.d3d11layers: 2 gfx.driver-init.appVersion: 41.0.2 gfx.driver-init.deviceID: 0x0326 gfx.driver-init.driverVersion: 9.6.8.5 gfx.driver-init.feature-d2d: true gfx.driver-init.feature-d3d11: true gfx.driver-init.status: 2 layers.allow-d3d9-fallback: false media.gmp-eme-adobe.abi: x86-msvc-x86 media.gmp-eme-adobe.lastUpdate: 1476295642 media.gmp-eme-adobe.version: 17 media.gmp-gmpopenh264.abi: x86-msvc-x86 media.gmp-gmpopenh264.lastUpdate: 1476295643 media.gmp-gmpopenh264.version: 1.6 media.gmp-manager.buildID: 20160922113459 media.gmp-manager.lastCheck: 1476972222 media.gmp-widevinecdm.abi: x86-msvc-x86 media.gmp-widevinecdm.lastUpdate: 1476408857 media.gmp-widevinecdm.version: 1.4.8.903 media.gmp.storage.version.observed: 1 media.webrtc.debug.aec_log_dir: C:\Users\blabla\AppData\Local\Temp media.webrtc.debug.log_file: C:\Users\blabla\AppData\Local\Temp\WebRTC.log network.cookie.prefsMigrated: true network.http.max-persistent-connections-per-server: 4 network.predictor.cleaned-up: true places.database.lastMaintenance: 1476979005 places.history.enabled: false places.history.expiration.transient_current_max_pages: 40248 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugins.load_appdir_plugins: true privacy.clearOnShutdown.cookies: false privacy.clearOnShutdown.downloads: false privacy.clearOnShutdown.formdata: false privacy.clearOnShutdown.history: false privacy.cpd.offlineApps: true privacy.cpd.siteSettings: true privacy.sanitize.migrateFx3Prefs: true privacy.sanitize.promptOnSanitize: false privacy.sanitize.timeSpan: 0 services.sync.declinedEngines: storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1476289695

Προτιμήσεις user.js


Ο φάκελος του προφίλ σας περιέχει το αρχείο user.js, που περιέχει προτιμήσεις που δεν δημιουργήθηκαν από τον Firefox.

Important Locked Preferences


Places Database


JavaScript


Incremental GC: true

Προσιτότητα


Ενεργοποιήθηκε: false Να μην επιτρέπεται η προσιτότητα: 0

Εκδόσεις βιβλιοθήκης


NSPR Αναμενόμενη ελάχιστη έκδοση: 4.12 Έκδοση σε χρήση: 4.12

NSS Αναμενόμενη ελάχιστη έκδοση: 3.25 Έκδοση σε χρήση: 3.25

NSSSMIME Αναμενόμενη ελάχιστη έκδοση: 3.25 Έκδοση σε χρήση: 3.25

NSSSSL Αναμενόμενη ελάχιστη έκδοση: 3.25 Έκδοση σε χρήση: 3.25

NSSUTIL Αναμενόμενη ελάχιστη έκδοση: 3.25 Έκδοση σε χρήση: 3.25

Πειραματικές λειτουργίες


Hello there, I 've been using firefox for years with no problems and recently updated to the latest version (49.0.1). Since then Html5 content (e.x. Youtube) plays with bug (blank-black video, sound ok). I also had the vertical line artifacts bug in many pages. My system is a pentium 4 630 3Ghz, 1.5Gb Ram and an Nvidia GeForce FX5500 gpu with 256Mb Vram (vista driver), all drivers up to date, OS Windows 7. Before anyone here start saying that I have to upgrade my relic, I will inform you that until version 47.0.1 I had no problem (5 days ago updated from 41.0.2 to 43, 43 to 45 then 47.0.1[used it for a while still no video bug], then 48 and finally 49.0.1). Searched the web for solutions and I managed to fix artifacts by disabling Multi-Process and get video working by changing layers.allow_d3d9-fallback to false. BUT Hardware H264 Decoding is still No; Hardware video decoding disabled or blacklisted , plus D3D11 device creation failed: 0x887a0004 same for D3D9 and D3D11_COMPOSITING. I provide the following report from about:support (after setting layers.allow_d3d9-fallback to false and multi-process disabled [it was enabled by default]). Please report if this will be fixed on a later firefox version or is it a problem with my hardware wich as I guess is not blacklisted and I am pretty sure that Hardware Acceleration and those D3Ds had no error at least until version 41.0.2! Όνομα: Firefox Έκδοση: 49.0.1 Build ID: 20160922113459 Κανάλι ενημερώσεων: release User Agent: Mozilla/5.0 (Windows NT 6.1; rv:49.0) Gecko/20100101 Firefox/49.0 OS: Windows_NT 6.1 Multiprocess Windows: 0/1 (Disabled) Safe Mode: false Αναφορές κατάρρευσης για τις τελευταίες 3 ημέρες ------------------------------------------------ Όλες οι αναφορές κατάρρευσης Επεκτάσεις ---------- Όνομα: Adblock Plus Έκδοση: 2.7.3 Ενεργές: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} Όνομα: Multi-process staged rollout Έκδοση: 1.2 Ενεργές: true ID: e10srollout@mozilla.org Όνομα: Pocket Έκδοση: 1.0.4 Ενεργές: true ID: firefox@getpocket.com Όνομα: Web Compat Έκδοση: 1.0 Ενεργές: true ID: webcompat@mozilla.org Όνομα: Norton Toolbar Έκδοση: 2013.4.15.18 Ενεργές: false ID: {2D3F3651-74B9-4795-BDEC-6DA2F431CB62} Γραφικά ------- Features Compositing: Basic Asynchronous Pan/Zoom: none WebGL Renderer: Google Inc. -- ANGLE (Software Adapter Direct3D11 vs_5_0 ps_5_0) Hardware H264 Decoding: No; Hardware video decoding disabled or blacklisted DirectWrite: false (6.2.9200.21976) GPU #1 Active: Yes Περιγραφή: NVIDIA GeForce FX 5500 Vendor ID: 0x10de Device ID: 0x0326 Driver Version: 9.6.8.5 Driver Date: 10-9-2006 Drivers: nvd3dum Subsys ID: 00000000 RAM: 256 Diagnostics AzureCanvasAccelerated: 0 AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo failures: [GFX1]: D3D11 device creation failed: 0x887a0004 Decision Log D3D11_COMPOSITING: failed by runtime: Failed to acquire a D3D11 device D3D9_COMPOSITING: disabled by user: Disabled via layers.allow-d3d9-fallback DIRECT2D: failed by runtime: Failed to acquire a Direct3D 11 content device D3D11_HW_ANGLE: disabled by env: D3D11 compositing is disabled Failure Log (#0) Assert: D3D11 device creation failed: 0x887a0004 Σημαντικές τροποποιημένες προτιμήσεις ------------------------------------- accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.hashstats_reported: 1 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 1 browser.download.importedFromSqlite: true browser.download.useDownloadDir: false browser.places.smartBookmarksVersion: 8 browser.sessionstore.upgradeBackup.latestBuildID: 20160922113459 browser.startup.homepage: http://www.google.gr/ browser.startup.homepage_override.buildID: 20160922113459 browser.startup.homepage_override.mstone: 49.0.1 browser.tabs.remote.autostart.2: false browser.urlbar.daysBeforeHidingSuggestionsPrompt: 3 browser.urlbar.lastSuggestionsPromptDate: 20161020 dom.apps.lastUpdate.buildID: 20160922113459 dom.apps.lastUpdate.mstone: 49.0.1 dom.apps.reset-permissions: true dom.mozApps.used: true extensions.lastAppVersion: 49.0.1 font.internaluseonly.changed: false gfx.crash-guard.d3d11layers.appVersion: 49.0.1 gfx.crash-guard.d3d11layers.deviceID: 0x0326 gfx.crash-guard.d3d11layers.driverVersion: 9.6.8.5 gfx.crash-guard.d3d11layers.feature-d2d: true gfx.crash-guard.d3d11layers.feature-d3d11: true gfx.crash-guard.status.d3d11layers: 2 gfx.driver-init.appVersion: 41.0.2 gfx.driver-init.deviceID: 0x0326 gfx.driver-init.driverVersion: 9.6.8.5 gfx.driver-init.feature-d2d: true gfx.driver-init.feature-d3d11: true gfx.driver-init.status: 2 layers.allow-d3d9-fallback: false media.gmp-eme-adobe.abi: x86-msvc-x86 media.gmp-eme-adobe.lastUpdate: 1476295642 media.gmp-eme-adobe.version: 17 media.gmp-gmpopenh264.abi: x86-msvc-x86 media.gmp-gmpopenh264.lastUpdate: 1476295643 media.gmp-gmpopenh264.version: 1.6 media.gmp-manager.buildID: 20160922113459 media.gmp-manager.lastCheck: 1476972222 media.gmp-widevinecdm.abi: x86-msvc-x86 media.gmp-widevinecdm.lastUpdate: 1476408857 media.gmp-widevinecdm.version: 1.4.8.903 media.gmp.storage.version.observed: 1 media.webrtc.debug.aec_log_dir: C:\Users\blabla\AppData\Local\Temp media.webrtc.debug.log_file: C:\Users\blabla\AppData\Local\Temp\WebRTC.log network.cookie.prefsMigrated: true network.http.max-persistent-connections-per-server: 4 network.predictor.cleaned-up: true places.database.lastMaintenance: 1476979005 places.history.enabled: false places.history.expiration.transient_current_max_pages: 40248 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugins.load_appdir_plugins: true privacy.clearOnShutdown.cookies: false privacy.clearOnShutdown.downloads: false privacy.clearOnShutdown.formdata: false privacy.clearOnShutdown.history: false privacy.cpd.offlineApps: true privacy.cpd.siteSettings: true privacy.sanitize.migrateFx3Prefs: true privacy.sanitize.promptOnSanitize: false privacy.sanitize.timeSpan: 0 services.sync.declinedEngines: storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1476289695 Προτιμήσεις user.js ------------------- Ο φάκελος του προφίλ σας περιέχει το αρχείο user.js, που περιέχει προτιμήσεις που δεν δημιουργήθηκαν από τον Firefox. Important Locked Preferences ---------------------------- Places Database --------------- JavaScript ---------- Incremental GC: true Προσιτότητα ----------- Ενεργοποιήθηκε: false Να μην επιτρέπεται η προσιτότητα: 0 Εκδόσεις βιβλιοθήκης -------------------- NSPR Αναμενόμενη ελάχιστη έκδοση: 4.12 Έκδοση σε χρήση: 4.12 NSS Αναμενόμενη ελάχιστη έκδοση: 3.25 Έκδοση σε χρήση: 3.25 NSSSMIME Αναμενόμενη ελάχιστη έκδοση: 3.25 Έκδοση σε χρήση: 3.25 NSSSSL Αναμενόμενη ελάχιστη έκδοση: 3.25 Έκδοση σε χρήση: 3.25 NSSUTIL Αναμενόμενη ελάχιστη έκδοση: 3.25 Έκδοση σε χρήση: 3.25 Πειραματικές λειτουργίες ------------------------

Modified by F-16akias

All Replies (2)

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Γειά σου F-16akias :-)

η καινούργια 49.0.2 έκδοση έφτιαξε, μεταξύ άλλων, και αυτό το bug(1306465) , κοίταξέ το στο παρακάτω σύνδεσμο : 49.0.2 Firefox Release notes

εάν κάνεις αναβάθμιση στη τελευταία έκδοση 49.0.2 μάλλον δεν θα έχεις πρόβλημα :-)

σε ευχαριστώ.

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Hi Ideato, I am replying in english so anyone can understand. Thanks for replying :) ! Well I upgrated to 49.0.2 . Ok htm5 videos play normal but I still see no difference with what I did before. As I said above F-16akias said

  1. Searched the web for solutions and I managed to fix artifacts by disabling Multi-Process and get video working by changing layers.allow_d3d9-fallback to false.
  2. BUT Hardware H264 Decoding is still No; Hardware video decoding disabled or blacklisted , plus D3D11 device creation failed: 0x887a0004 same for D3D9 and D3D11_COMPOSITING.

Update: I just noticed in Youtube that it is using VP9 codecs. Right click and select statistics, as a mime type it says webm and codecs=vp9. My main concern: Still in aboout:support tab I have no Hardware Video Decoding which I can confirm I had until 41.0.2 at least (I didn't check it in 47.0.1) and failures on D3D9 and D3D11_COMPOSITING. Btw same problem on a pc with Mobile Intel Express 945 Chipset (I know it s_cks) and another one with GeForce 7400 all with the latest drivers under windows 7. Thanks in advance, looking forward for a fix :)

Modified by F-16akias