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The browser you are using is not supported. For optimal results, please use one of the following supported browsers: How do I get correct broser version?

  • 2 replies
  • 1 has this problem
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  • Last reply by cor-el

larrycheshier
larrycheshier
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The web page I am accessing tells me:

This website is best viewed in IE 7 or higher, Firefox for Windows, or Safari for Mac. You may experience problems in submitting your data if you use other browsers and/or attempt to attach files larger than the maximum size of 6MB.

But I get this message when I am in Firefox - The browser you are using is not supported. For optimal results, please use one of the following supported browsers:

How do I get the correct browser version to eliminate this problem.

Thank you.

May you know the love and salvation of Yeshua (Jesus).

The web page I am accessing tells me: This website is best viewed in IE 7 or higher, Firefox for Windows, or Safari for Mac. You may experience problems in submitting your data if you use other browsers and/or attempt to attach files larger than the maximum size of 6MB. But I get this message when I am in Firefox - The browser you are using is not supported. For optimal results, please use one of the following supported browsers: How do I get the correct browser version to eliminate this problem. Thank you. May you know the love and salvation of Yeshua (Jesus).

All Replies (2)

FredMcD
FredMcD
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This is what websites sees when you connect to them; User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:46.0) Gecko/20100101 Firefox/46.0

What website are you having trouble with? Please post a public link.

cor-el
cor-el
  • Moderator
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Do you have issues with Firefox accessing that website?

Sometimes this is just about the website not detecting the current release as a supported browser and you can probably ignore this message. The Gecko/20100101 part in the user agent also can sometimes confuse a website as they may expect to see the Firefox version there as well (Gecko/46.0) instead of a generic date (20100101).