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How do I attach a file larger than 500kb

  • 2 replies
  • 3 have this problem
  • 11 views
  • Last reply by cor-el

alferg
alferg
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I find that if i try to attach a file larger than 500kb I get an error message. I was able to attach larger files in excess of 2mb previously. I use Bt internet and should be able to attach up to 20mb. I can still do this OK using Internet Explorer,

I find that if i try to attach a file larger than 500kb I get an error message. I was able to attach larger files in excess of 2mb previously. I use Bt internet and should be able to attach up to 20mb. I can still do this OK using Internet Explorer,

All Replies (2)

guigs
guigs
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In order to test this do you have an example url where this happens?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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It is possible that security (Anti-Virus, firewall) is causing problems. Try to disable security software temporarily to see if that makes a difference.