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I can log into sync but it never finishes

  • 3 replies
  • 2 have this problem
  • 3 views
  • Last reply by cor-el

psalm
psalm
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I'm using firefox 30, everything is updated. When i try to sync my desktop with my account i can log into the account and the sync starts but it never finishes. None of my passwords or accounts are added. When the sync start there are two blue arrows that circle around one another next to my user name in the menu section, however this then stops. If i then try and disconnect i get this,"Firefox will stop syncing with your account, but won’t delete any of your browsing data on this computer." I'm unsure if this is due to my account not having anything within it or just not finishing the sync, but I'm unsure how or if it's possible to check what is held in my account.

I'm using firefox 30, everything is updated. When i try to sync my desktop with my account i can log into the account and the sync starts but it never finishes. None of my passwords or accounts are added. When the sync start there are two blue arrows that circle around one another next to my user name in the menu section, however this then stops. If i then try and disconnect i get this,"Firefox will stop syncing with your account, but won’t delete any of your browsing data on this computer." I'm unsure if this is due to my account not having anything within it or just not finishing the sync, but I'm unsure how or if it's possible to check what is held in my account.

All Replies (3)

Tora bisu
Tora bisu
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Try doing it in safe mode & see if that works, if not try resting Firefox if That doesn't work, reinstall Firefox. Hope this solves your problem.

psalm
psalm Question owner
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I tried all three of those suggestions and when I reinstalled I removed all of the current addons and personal data. Completely fresh. When I tries to sync again it added a couple of addons that were on the exsisting one but nothing from my account. Any other suggestions?

cor-el
cor-el
  • Moderator
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Make sure to allow cookies for the accounts.firefox.com domain.