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roehlich

Firefox crashes at startup. if i rename it to firefox1 it will run. have used 5 antivirus programms and haven't found a thing. the same goes for thunderbird. both worked last week, this week no go. above is the error code. please help thank you alex

Firefox crashes at startup. if i rename it to firefox1 it will run. have used 5 antivirus programms and haven't found a thing. the same goes for thunderbird. both worked last week, this week no go. above is the error code. please help thank you alex

การตอบกลับทั้งหมด (1)

Try to boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if that helps.

If it works in Windows Safe mode then you have a problem with other software, possibly security software or a system driver, that is running on your computer.
Make sure that you have the latest updates of your security software and major hardware drivers.