Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

I check the "Remember Passwords for sites" but the checkmark goes away when I restart Firefox. Why?

  • 1 การตอบกลับ
  • 4 คนมีปัญหานี้
  • 47 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย cor-el

I click on Tools, Options, Security and check the "Remember Passwords for sites" box. It stays checked as long as I have Firefox open. But when I shut it down and restart it, the checkmark is gone from the box. How can I make sure it'll be there when I open Firefox each time?

I click on Tools, Options, Security and check the "Remember Passwords for sites" box. It stays checked as long as I have Firefox open. But when I shut it down and restart it, the checkmark is gone from the box. How can I make sure it'll be there when I open Firefox each time?

การตอบกลับทั้งหมด (1)

Do you have DELL Face Recognition ?

That software has been reported to cause this issue.

Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).