Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

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How do I add Firefox

michelegarland333

My chrome updated and passkey not working.Need Firefox browser to get by it

My chrome updated and passkey not working.Need Firefox browser to get by it

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Btw this is not Amazon support as Amazon support for the A to Z app is at say https://atoz-login.amazon.work/help .. https://accessfaqs.atoz.amazon.dev/index.amazon.faqs.html

You likely got a notification from Amazon that a recent Google Chrome update is preventing passkey sign in on Android. In the notification they suggest to install the Firefox web browser for Android and make it the default web browser on Android like in screenshot at https://support.mozilla.org/en-US/questions/1607391

First install the Firefox for Android web browser from Google Play or another store depending on your Android device. https://support.mozilla.org/en-US/kb/install-firefox-android-device-using-google-play https://support.mozilla.org/en-US/kb/install-firefox-your-phone-or-tablet

Then make Firefox the default web browser on Android as Amazon said. https://support.mozilla.org/en-US/kb/make-firefox-default-browser-android

If you need further help with the A to Z app then perhaps contact Amazon.

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