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Email not being marked as read after being opened and read

  • 3 การตอบกลับ
  • 3 คนมีปัญหานี้
  • 51 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Mapenzi

Joy G.
Joy G.
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I will receive an email in my Inbox and open it to read. When I close and exit the email, it will stay bolded in the Inbox, as if it's a new email that hasn't been read yet. The only way to get it to "un-bold" to show it's been read already, is to right click on it and select "mark as read". Is there a setting I am missing to show opened emails as read?

I will receive an email in my Inbox and open it to read. When I close and exit the email, it will stay '''bolded''' in the Inbox, as if it's a new email that hasn't been read yet. The only way to get it to "un-bold" to show it's been read already, is to right click on it and select "mark as read". Is there a setting I am missing to show opened emails as read?

การตอบกลับทั้งหมด (3)

Mapenzi
Mapenzi
  • Top 25 Contributor
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How do you open messages and where do you read them? In the message pane by simple click? In a new tab by double-click? In a new window by double click? Which are your settings in Settings > General > Reading & Display?

Joy G.
Joy G. เจ้าของคำถาม
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Thank you for replying!

I open my messages in a new window to read them.

Mapenzi
Mapenzi
  • Top 25 Contributor
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Does the same issue happen if you start Thunderbird in "Troubleshoot Mode"? https://mzl.la/3AbU5jz