ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Trying to recover the "old Firefox data" folder after Hard reset on windows 10

  • 2 การตอบกลับ
  • 0 คนมีปัญหานี้
  • 2 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย jscher2000 - Support Volunteer

more options

Hello guys, so my Computer crashed and was stuck in a bootloop and I needed to hard reset it. Now my Firefox passwords,bookmarks etc are gone. How can I recover them, they are very important?

Hello guys, so my Computer crashed and was stuck in a bootloop and I needed to hard reset it. Now my Firefox passwords,bookmarks etc are gone. How can I recover them, they are very important?

การตอบกลับทั้งหมด (2)

more options

Do you still have any profile data like a backup assuming that you had to reinstall Firefox and all other applications ?

You can check if you have a C:\Windows.old folder with your Firefox profile data.

more options

Just to clarify, which is the most like what happened:

  • power outage crash -- everything is where it was, but not working correctly
  • used the Windows Reset/Refresh feature and told Windows to save your data
  • used a recovery disk/partition to rebuild the system from scratch, nothing survived

You mentioned an Old Firefox Data folder. Do you have an Old Firefox Data folder on your Windows desktop? If so, double-click into that folder and any sub folders and check the files in the "bookmarkbackups" subfolder. These have their creation dates coded into the file names, so you can get an idea of how old they are.