Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

I login to a site and Firefox asks if I want it to save my login, but there is no "Yes" option, only "Never" or "Not Now"

  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 15 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย cor-el

I have checked the box to remember passwords under Options/Security. When I login to a site, I get a pop-up asking if I want Firefox to remember my login. What I want is an option that says "Yes", but the only option is an "Update" button that has two drop-down options, "Never for this site" or "Not Now", neither of which is what I want. I have tried just clicking on "Update" without selecting one of these options and I have also tried just closing the pop-up, but in all cases, the next time I go to this site, I am asked for my credentials again. How can I get Firefox to remember my login?

I have checked the box to remember passwords under Options/Security. When I login to a site, I get a pop-up asking if I want Firefox to remember my login. What I want is an option that says "Yes", but the only option is an "Update" button that has two drop-down options, "Never for this site" or "Not Now", neither of which is what I want. I have tried just clicking on "Update" without selecting one of these options and I have also tried just closing the pop-up, but in all cases, the next time I go to this site, I am asked for my credentials again. How can I get Firefox to remember my login?

การตอบกลับทั้งหมด (1)

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window

Make sure you do not run Firefox in permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History).

  • Options/Preferences -> Privacy -> Firefox will: "Use custom settings for history"
  • Deselect: [ ] "Always use Private Browsing mode"