Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

ఈ థ్రెడ్ ఆర్కైవ్ చేయడం జరిగినది. మీకు సహాయం అవసరం ఉంటే, దయచేసి ఒక కొత్త ప్రశ్న అడగండి.

after upgrading to v 16.0 I have lost all my bookmarks, addons, toolbars, norton passwords etc and want thrm back

  • 2 ప్రత్యుత్తరాలు
  • 5 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 8 వీక్షణలు
  • చివరి సమాధానమిచ్చినది Ramundo1

Ramundo1
Ramundo1
more options

All I did was download the upgrade as recommended and all my additional toolbars, (Norton, Gamers Unite, etc) as well as all my bookmarks, homepage, history etc.

Can I get them all back or go back to a previous version?

All I did was download the upgrade as recommended and all my additional toolbars, (Norton, Gamers Unite, etc) as well as all my bookmarks, homepage, history etc. Can I get them all back or go back to a previous version?

ప్రత్యుత్తరాలన్నీ (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Are you still using your (previous) default profile?

Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.

You can check for problems with the places.sqlite database file in the Firefox Profile Folder.

Ramundo1
Ramundo1 ప్రశ్న యజమాని
more options

Strange, but all my missing data appears to have come back? I don't understand how, but it is as if the upgrade didn't happen at all. Many thanks for your response though.