థండర్బర్డ్ Community Forum

My computer has not worked for nine months.

I've been looking at my e-mail on my phone (not in Thunderbird for Android, which pretended to send my messages but didn't). I want it on my computer.

I didn't want to do that right away, but it looks like Thunderbird started doing that automatically when I launched it. It successfully got my small account, of course, but not my big one.

It's been stuck on this for more than 12 hours. (See image. My apologies, I've forgotten how to embed them.)

Is it safe to shut the process down? Whether it is or isn't, what do I do next?

My computer is a MacBook Pro (13-inch, Mid 2012), running OS X.15 (Catalina), with Thunderbird 140.0.1esr (64-bit). The process started before I could upgrade to 149esr.

Thank you for any help you can give me!

UPDATE, 4/11, 8PM EDT: No change. . . .

Am trying to import seamonkey profile data in to Thunderbird, but keep getting error messages: am using win 11 anddownloaded latest TB exe yesterday. mail.import: Path Profiles/4wd1drzq.default is incorrect; isRelative=true SeamonkeyProfileImporter.sys.mjs:67:22 and This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. SeamonkeyProfileImporter.sys.mjs . Have found this: /* This Source Code Form is subject to the terms of the Mozilla Public

* License, v. 2.0. If a copy of the MPL was not distributed with this
* file, You can obtain one at http://mozilla.org/MPL/2.0/. */

import { AppConstants } from "resource://gre/modules/AppConstants.sys.mjs"; import { ThunderbirdProfileImporter } from "resource:///modules/ThunderbirdProfileImporter.sys.mjs";

/**

* A module to import things from a seamonkey profile dir into the current
* profile.
*/

export class SeamonkeyProfileImporter extends ThunderbirdProfileImporter {

 NAME = "SeaMonkey";

 /** @see BaseProfileImporter */
 async getSourceProfiles() {
   const slugs = {
     win: ["AppData", "Mozilla", "SeaMonkey"],
     macosx: ["ULibDir", "Application Support", "SeaMonkey"],
     linux: ["Home", ".mozilla", "seamonkey"],
   }[AppConstants.platform];
   if (!slugs) {
     // We don't recognize this OS.
     return [];
   }

   const seamonkeyRoot = Services.dirsvc.get(slugs[0], Ci.nsIFile);
   slugs.slice(1).forEach(seamonkeyRoot.append);
   const profilesIni = seamonkeyRoot.clone();
   profilesIni.append("profiles.ini");
   if (!profilesIni.exists()) {
     this._logger.debug(
       "No SeaMonkey profile found in the well known location."
     );
     return [];
   }

   const profiles = [];
   const ini = Cc["@mozilla.org/xpcom/ini-parser-factory;1"]
     .getService(Ci.nsIINIParserFactory)
     .createINIParser(profilesIni);
   for (const section of ini.getSections()) {
     const keys = [...ini.getKeys(section)];
     if (!keys.includes("Path")) {
       // Not a profile section.
       continue;
     }

     const name = keys.includes("Name")
       ? ini.getString(section, "Name")
       : null;
     const path = ini.getString(section, "Path");
     const isRelative = keys.includes("IsRelative")
       ? ini.getString(section, "IsRelative") == "1"
       : false;

     let dir;
     try {
       if (isRelative) {
         dir = seamonkeyRoot.clone();
         dir.appendRelativePath(path);
       } else {
         dir = Cc["@mozilla.org/file/local;1"].createInstance(Ci.nsIFile);
         dir.initWithPath(path);
       }
     } catch (ex) {
       this._logger.warn(
         `Path ${path} is incorrect; isRelative=${isRelative}`
       );
       continue;
     }
     if (!dir.exists()) {
       this._logger.warn(`${dir.path} does not exist`);
       // Not a valid profile.
       continue;
     }
     profiles.push({ name, dir });
   }
   return profiles;
 }

} Thank you

I am trying to upload all my Yahoo sent box e-mails to Thunderbird, but Thunderbird says it is uploading only 10,000 e-mails - but my sent box contains 30,000. How can I get it to upload all of my sent box?

Hello, It's getting very frustrating some time hotmail folder/emails are there ans other times not, then some times it will start a downloading all messages folders as if it a new set-up. I have follower all info I can find but it just stays the same.

Kind regards Chris

I am using TB 140.9.0esr (64-bit) on Kubuntu 25.10 but this has been true for some years. Mostly when a start a new Email address whether in the To:, cc: or bcc: fields TB does a very good guess after a few letters about the address I want. However, every so often, perhaps 5% of the time it will pick the correct person but I won't notice that it has picked an old address for that person. It seems to happen in bursts, so three times in the last few hours for two different addressees. I realise that I could shift the old addresses for people to the notes section of the address book but I would rather not as I am hoping that one day TB will have the ability to search for all Emails to/from someone across all the addresses they ever had, current or deceased. Is there a way you can stop TB suddenly changing its guesses about the addresses for a person? Or could you add a way to tell TB in the address book that addresses are dead and should never be offered as addresses to send to?

TIA,

Chris

At first the inbox went empty and then when I closed T-bird and reopened it had put in 100 emails from 2023! And then fortunately I found the 'inbox' name had moved way down in the left panel under 'local folders' and still had all my current emails. Can I drag the 'inbox' in the panel back up under my current address where it usually resides? All this happened after I sent 2 photos off my phone to my gmail account to my email address. I prefer to do my emails on my desktop, on Windows 11. Bitdefender says I am safe. I cannot find what version of Thunderbird I have. I typed in 'Thunderbird App menu help' in the search bar on my desktop with no help found. I do not know how to do the 3 lines icon. Pressing the alt key or F10 did nothing. I looked in all the T-bird settings to no avail. So I typed in the 140.8 version just so you would at least get this query. I have no idea what version I have. Very frustrating! Thank you.

All old cmptr usb ports fail.. copied most data to new computer but Moz. Thndrbrd did not copy. Installed NEW Tndrbrd and got mail, but only last 4 weeks or so since failure. Copied ALL Moz. Thndrbrd files from old to Thumb drive. Old system had 70 files, 10 folders (11*.exe, 31 *dll, 4*ini, 297MB) and 5 single element files. New Thnddrbrd has 72 files, 12 folders, 55.7MB. Could find NO hidden files / folders on either unit. Suspect all recoverable OLD mail on thumb drive but do not know how to recover. H E L P ! ! Mitch ~ " X@mcsnet.ca " VERSION 148.0.1 BUILD ID 20260305172141

(PII redacted by moderator)

Hi, I am hoping that the community can help me find an answer to this. I have two computers that I use for work. The one in the office has TB running all the time and before I leave for the weekend/vacation I would close TB, copy the profile folder to a USB (or copy it to cloud) and then paste the profile folder on my work laptop (at home). While all the settings get copied (local folders structure, addons etc.) as I use IMAP, it downloads all the mail on the new system regardless. I thought that it should have the latest mail downloaded as part of the profile folder, is that not the case? The bigger issue is that none of the Completed Tasks Lists, Templates, etc. get updated. It still shows all the older stuff on the work laptop and no updates carry over from the PC (at work). Going through the profile folder I see multiple copies of the files prefs.js, folderCache.json, global-messages-db.sqlite appended as: prefs-computername.js and folderCache-computername.json etc. (The computername is the name of the PC - office/laptop) The profile name is the same between the two computers. TB is only started after the profile is copied locally. TB version is the same between systems. I am left scratching my head why somethings are copied but not others. Hoping that the community can help me here. Thanks!

I selected the "To save disk space, do not download:" checkbox while I was traveling with restricted internet. I've deselected the checkbox now, but the downloads are still restricted. Apparently deselecting did not unset a flag in the settings? Does anyone know how to edit the settings for each account to do this manually?

Hi,

This thread

https://support.mozilla.org/en-US/questions/1538723

This is for high contrast theme users such as the greyeve theme (universal windows 10 darkmode theme)

Which is the top google result for "thunderbird high contrast override" Has been locked and so I cannot post this reply. Since that thread does not contain a valid usable answer

Anyone coming in from google search, here is the answer

Go to general -> config editor and set the following value to 1 browser.display.document_color_use = 1

When I attempt to access the Add-Ons service through Thunderbird, it brings me to an HTML page (https://addons.thunderbird.net/en-US/thunderbird/search/?q=lastpass&appver=147.0.1&platform=Linux) reading

> addons.thunderbird.net > Performing security verification > > This website uses a security service to protect against malicious bots. This page is displayed while the > website verifies you are not a bot.

with the following footer: > Ray ID: 9d07fae58cabaefb > Performance and Security by Cloudflare

It will attempt to connect to Cloudflare to verify a Captcha, but the Captcha itself never renders, and after a period adds the following to the text:

> Why is this verification taking longer? >This verification can take longer due to an older computer or a slow internet connection. > What to do next: > # Wait briefly. Refreshing the page will restart the security verification and may take longer. > # If the verification still does not complete, refresh this page. > # If you are still stuck on this page after a page refresh, refer to Cloudflare’s troubleshooting documentation for more help.

After another period it then cycles the verification page. This continues as long as the tab remains open.

Opening the link listed above in Firefox opens the Addons page as expected.

Similar Captcha pages open on launch, as well as when accessing support or attempting to create a Matrix chat account.

There is a potentially related issue in that images and some icons are not rendered. I will make a separate post asking for help with that if it is not related, but it seemed relevant to mention.

The problem has existed for a long time, and I have checked existing responses without finding a solution, but I didn't get around to asking about it until now.

I am using Thunderbird v. 147.0.1 (64-bit) for Linux with no extensions installed), connected via AT&T broadband service with no proxy set, running under Manjaro 26.0, kernel 6.18.8-1, with the XFCE desktop environment (that last is only mentioned for the sake of completeness). I am using GUFW for my firewall, but the problem persists when the firewall is disabled (something I do not wish to do regularly in any case).

Greetings, I'm some insight on having to constantly enter my password (ISP) to download email messages. Ever since I can remember when I started Thunderbird I would enter my ISP password for my accounts once and it would download the messages as long as Thunderbird was running. I think after a Thunderbird update, now every 10 minutes when Thunderbird checks for new email messages I'm prompted to enter my ISP password. I do not tell Thunderbird to remember my password and I'm not sure what has changed to cause this, any insight is appreciated!

Apple ID and password are saved in Thunderbird but every time I open Thunderbird it now askd for apple ID & password. Was working OK originally about 3 months ago but itn the last 2-3 weeks has started to ask for this info, If I type it in with my apple ID and the apple specific password then the calendar opens. It I say save password the next time I open Thunderbird it asks for Apple ID and password. and so on and so on.....

I donate monthly to Thunderbird and subscribe the the Thunderbird Newsletter. A few times I have received an email from Thunderbird Newsletter with no letter body to the email - only the header that says, Update Profile"

I need more information than that before I screw up something that is working fine. A two word header on an email does not provide enough information. I need to know: What profile - my Thunderbird email profile or is there another one for the Newsletter? If the email is referring to my email profile, why does it needs updating? Where to update it? Why is there no message in the body of the Newsletter email? I also would like the link to the Newsletter.

Your support articles have no information about resolving this issue. The Thunderbird Newsletter email is a "no reply."

Using Thunderbird b150, but have tried -esr and regular TB. New install of Win11 26200.8037. Up to date Firefox. Have been trying for a week for Thunderbird to authenticate my Outlook account. Worked with Copilot. Finally found a TB setting, network.proxy.allow_hijacking_localhost, that was set to FALSE. Set it to TRUE and Outlook account authenticated. Able to finally send mail. This was last night. This morning: Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtp.office365.com failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again. No changed to any programs. Have deleted Outlook saved password. Thunderbird NEVER offers to get password/authenticate. I am truly and sincerely frustrated.

If someone can help me, would sincerely appreciate.

メールを読み込むと「アカウントエラー　メールボックスにメールを書き込めませんでした。ファイルシステムに書き込み権限があるか、ディスクに十分な空き容量があるか確認してください」と表示される。 同アプリで他のメールアカウントでは表示されず、取り込みについても問題はないため、容量に問題はないと思われる。 また別の端末では正しくメールを取り込んでいる。

対処方法を教えてください。