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ఇంకా తెలుసుకోండి

Unable to Access Email WIth Firefox Browser

  • 2 ప్రత్యుత్తరాలు
  • 0 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 1 వీక్షణ
  • చివరి సమాధానమిచ్చినది LadyC

Hello. I am having issues accessing my email account using the Firefox browser. I use Mail.com. When I go to Mail.com and try to login, I get a page with an error message, code, and request ID. The status code is 429. The message says too many requests and the request ID is aff3b7138f66aa8ba82f43c2af68621e. Does anyone know how to resolve this??? I will also reach out to Mail.com to see if they can help. Thanks!

~Chardonnay

Hello. I am having issues accessing my email account using the Firefox browser. I use Mail.com. When I go to Mail.com and try to login, I get a page with an error message, code, and request ID. The status code is 429. The message says too many requests and the request ID is aff3b7138f66aa8ba82f43c2af68621e. Does anyone know how to resolve this??? I will also reach out to Mail.com to see if they can help. Thanks! ~Chardonnay

ఎంపిక చేసిన పరిష్కారం

The problem has been fixed. I think Mozilla Firefox fixed the issue on their own. I can now access my email from my Firefox browser. Thank you for any replies, I will keep them in mind should this happen again! XOXO

ఈ సందర్భంలో ఈ సమాధానం చదవండి 👍 0

ప్రత్యుత్తరాలన్నీ (2)

Hi,

Sorry to hear that. Here are some standard troubleshooting steps that may resolve the issue:

  1. Please check if you have Enhanced Tracking Protection (ETP) enabled. You can do that by clicking the shield Fx89ShieldIcon icon in the left part of the address bar.
    • If ETP is enabled, try disabling it.
  2. If the problem is not fixed, try clearing Firefox cache.
  3. If it does not help, try clearing cookies and data for the website you experience troubles with (warning: you will be logged out on this website).
  4. If it also does not help, try running Firefox in Troubleshoot Mode. If the problem doesn't persist, please follow the steps from this article to troubleshoot further.
  5. If nothing from the above helps, try creating a new Firefox profile and check if the issue persists there. If it doesn't, you can start copying files from your old profile to the new one to identify which one causes the issue. See this article on what files to copy.

Does any of the above help? Looking forward to your update on how it goes!

ఎంపిక చేసిన పరిష్కారం

The problem has been fixed. I think Mozilla Firefox fixed the issue on their own. I can now access my email from my Firefox browser. Thank you for any replies, I will keep them in mind should this happen again! XOXO

ఒక ప్రశ్న అడగండి

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